GP Telephonist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Gray's Inn Medical Practice GP Telephonist The closing date is 30 October 2026 Apply for this job Job summary GP surgery multi-site telephonist: Opportunity to work at an expanding multi-site GP 142yr old General Medical Practice Full time £12.50 per hour Rota: 07:30am-4pm & 10am-6:30pm Based at Central London branch (Chancery Lane, 77 Gray's Inn Road WC1X 8TS) Beautiful Georgian Town house premises Friendly close-knit business with excellent culture Main duties of the job As a Telephonist you will be responsible for answering the telephone, accurately taking and relaying messages efficiently and ensuring the smooth transition of calls are met and patient needs are taken care of. You will be the first point of contact Alongside primarily answering calls you will aid in helping the Receptionists tackle administrative task such as contacting patients to book in appointments and relay messages to Patients from the GP Telephonist - Skills & Experience - Must possess a professional telephone voice - Have a charismatic personality and enjoy patient communication - Confident and polite telephone manner with an excellent command of the English language. - Ability to deliver excellent patient service - Good interpersonal skills to be able to deal with patients at all levels - Ability to work in a team environment Desirable Criteria - Previous experience in a GP Practice - Experience of using EMIS Web About us Founded in 1879 we are one of the oldest GP surgeries in the UK. We pride ourselves on traditional values of family practice with all of the facilities of modern healthcare such a Skype / Facetime and electronic remote prescribing. We continue to work from the adjacent house to where we were founded. If you are driven, have personality and enthusiasm and are looking for an opportunity with excellent career prospects within a GP surgery, then we would love to hear from you. Details Date posted 29 September 2026 Pay scheme Other Salary £13 an hour Bonus Scheme Contract Permanent Working pattern Full-time Reference number A2960-26-0018 Job locations Grays Inn Medical Practice 77 Gray's Inn Road London WC1X 8TS United Kingdom Job description Job responsibilities Founded in 1879 we are one of the oldest GP surgeries in the UK. We pride ourselves on traditional values of family practice with all of the facilities of modern healthcare such a Skype / Facetime and electronic remote prescribing. We continue to work from the adjacent house to where we were founded. If you are driven, have personality and enthusiasm and are looking for an opportunity with excellent career prospects within a GP surgery, then we would love to hear from you. As a Telephonist you will be responsible for answering the telephone, accurately taking and relaying messages efficiently and ensuring the smooth transition of calls are met and patient needs are taken care of. You will be the first point of contact Alongside primarily answering calls you will aid in helping the Receptionists tackle administrative task such as contacting patients to book in appointments and relay messages to Patients from the GP Telephonist - Skills & Experience - Must possess an excellent telephone voice - Have an outgoing personality and enjoy customer contact - Confident and polite telephone manner with an excellent command of the English language. - Ability to deliver excellent