A&E Weekend Supervisor

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Moorfields Eye Hospital NHS Foundation Trust A&E Weekend Supervisor The closing date is 14 October 2026 Apply for this job Job summary An exciting opportunity has arisen for an administrator with previous supervisory experience to join the Accident & Emergency service at Moorfields Eye Hospital, supervising the admin team at the weekends and Mondays (including bank holidays). The working pattern for this part-time role is: Saturday & Sunday Variable shifts between 08:00-19:00- shifts allocated on a rota basis according to department needs Monday 13:00 -21:00(including bank holidays) The post holder will support the administrative team to provide a comprehensive and efficient reception and administration service. Effective communication, attention to detail and excellent customer service principles are essential skills required for this role. The successful candidate will have the opportunity to develop leadership skills through the internal learning and development programme. Please note we cannot offer sponsorship for this role. Main duties of the job Provide comprehensive and efficient reception and administration service both in person and virtually for video consultations. Coordinate work of the A&E coordinators on day to day basis. Supervise, train and support A&E coordinators to deliver excellent customer service to patients. Overall management responsibility for delegated members of the admin staff. Working with service managers to ensure key performance indicators are met. Using patient administration systems to manage patient registration, appointment bookings and referrals. To be responsible for ensuring high standards of data entry and quality are achieved and sustained across the service. To provide cross-cover within the supervisor team when required. Liaise with teams across the hospital network to resolve patient queries. About us What's in it for You? At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering: o Competitive salary (including high-cost area supplement) o Membership of the NHS Pension Scheme o 24/7 independent counselling support o Career-long learning and development opportunities o Excellent transport connections o Access to NHS and Blue Light discount schemes o Free Pilates classes o Full support and training to develop your skills And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet. Details Date posted 30 September 2026 Pay scheme Agenda for change Band Band 4 Salary £20,511.60 to £22,433.40 a year Per Annum, Including HCAS. Pro Rata'd as Part Time Contract Fixed term Duration 12 months Working pattern Part-time Reference number 273-DC-7979248-A Job locations Moorfields Eye Hospital City Road London EC1V 2PD United Kingdom Job description Job responsibilities Please see the job description for full details of the role and responsibilities for this post. To provide supervision and support to the A&E co-ordinators within the relevant clerical team on a day-to-day basis. To provide effective clinic and A&E reception management, reducing over-booking of clinics and helping to ensure a positive experience for patients. To provide a professional, comprehensive and efficient reception and administration service to the Trusts General Ophthalmology (Primary Care) and