Receptionist/Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Operose Health Receptionist/Administrator The closing date is 10 October 2026 Apply for this job Job summary Job title: Receptionist/Administrator Location: Somers Town Medical Centre Salary: £25,838.00 Hours: 37.5 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. Main duties of the job As a valued member of the Operose Health team, your key duties will include responding to patient queries and liaising with the wider primary care team, managing appointment requests, signposting patients to our range of services, and maintaining patient records with confidentiality. You will also handle emailing, scanning, and coding of clinical correspondence, process prescription requests, and utilize other information systems to support efficient workflow processes. We look for new colleagues with reception or customer care experience, excellent communication skills, basic PC skills such as Word and Excel, and the ability to work within processes, procedures, and maintain data security. Previous experience in the NHS is welcome but not essential. You will be supported with 27 days of annual leave, various learning opportunities, and a range of employee benefits. About us Operose Health focuses on delivering local primary care at scale, aiming to improve access, outcomes, and patient experience for its patients. The organization is driven by a mission to provide exceptional care, guided by core values that emphasize being Caring, Ambitious, Resourceful, and striving for Excellence. Operose Health empowers its employees to support and improve the health of individuals by fostering an environment of compassion, understanding, and open-mindedness. Employees are encouraged to be innovative and committed to lifelong learning, pursuing improvements in service quality, with the ultimate goal of transforming the patient experience and the future landscape of primary care. The organisation supports its staff with various benefits, learning opportunities, and the potential for professional development in a large-scale primary care setting. Details Date posted 11 September 2026 Pay scheme Other Salary £25,838 a year Contract Permanent Working pattern Full-time Reference number 1550234292 Job locations Operose Health Somers Town Medical Centre NW1 1HY United Kingdom Job description Job responsibilities Job title: Receptionist/Administrator Location: Somers Town Medical Centre Salary: £25,838.00 Hours: 37.5 Help us to deliver great primary care by improving access, outcomes and patient experience. At Op