Applications Support Analyst

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. St George's University Hospitals NHS Foundation Trust Applications Support Analyst The closing date is 16 October 2026 Apply for this job Job summary We are looking to recruit one Band 6 - Applications Support Analysts. To join the Applications, Build and Support Team within the IDT Department at St George's Hospital. The post holder will provide a high quality and professional 3rd line application support service to all applications/clinical system users within the Trust. Ensuring that all works are accurately logged and updated on the Service Desk system and that customers are kept informed of the progress of works. This will include assisting in the investigation of complex application and interfacing problems and provides appropriate solutions. The post holder will also provide specialist advice regarding applications and clinical systems to IDT and non-ICD problems are resolved in a timely manner. The Trust is part of a Group arrangement with Epsom & St Helier Hospitals which has committed to the development of a new shared domain which will make it easier for patients to be treated and for clinicians to work collaboratively across south west London, Surrey and beyond. As this new shared EPR domain will be based on the current St George's domain, it is anticipated that this role will support that development at St Georges. Main duties of the job The post holder is also responsible for troubleshooting problems and challenges within the clinical information systems and applications. This may include clinical processes and/or software issues. An applications support analyst works with a wide variety of groups within the hospital including medical and non-medical staff. They must be effective communicators and be able to liaise with users/managers to help identify issues and alleviate problems or concerns that they may have with the functionality within the system and be able to work with users/managers, third party suppliers and all other sections within IDT to ensure that these problems are resolved in a timely manner. About us The IDT department manages the Trust's IDT systems, infrastructure and IT support services enabling the electronic filing, printing and sharing of both clinical and non-clinical information. It also provides support to manage the systems and services which includes: helpdesk; IT training; break-fix; application development, acquisition and support for all the supported Trust IT services. The IDT department is also responsible for Information Governance. We work to identify opportunities to streamline business processes and to enable data sharing and collaboration internally and externally by use, or replacement, of technology. In addition, IDT provides tools to enable business units to achieve their goals, resulting in improved quality of care to patients. Details Date posted 02 October 2026 Pay scheme Agenda for change Band Band 6 Salary £47,951 to £56,863 a year per annum incl HCAS (Inner) Contract Fixed term Duration 12 months Working pattern Full-time Reference number 200-NN-8171802-A&C-Z Job locations St George's University Hospitals Blackshaw Road London SW17 0QT United Kingdom Job description Job responsibilities The post holder is a member of the Applications Build and Support Team and is responsible for the design, development and support of the Electronic Patient Record (EPR), ha