Voice and Unified Communications Engineer

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. East London NHS Foundation Trust Voice and Unified Communications Engineer The closing date is 11 October 2026 Apply for this job Job summary Voice and Unified Communications Projects Engineer (MS Teams Administrator) We are seeking an experienced Voice and Unified Communications Projects Engineer (MS Teams Administrator) to support the delivery of major telephony and unified communications transformation programmes across ELFT. This role requires a hands-on project engineer , not a service desk or purely operational support background. The successful candidate must have strong experience in Microsoft Teams Voice administration and end-to-end UC migrations , particularly transitioning services from legacy voice platforms (PSTN, Avaya, etc.) to MS Teams . This is an on-site role across East London, Luton, and Bedfordshire , with frequent travel between sites -- own transport is essential . The candidate must be London-based or within short commutable distance . The environment is fast-paced and requires someone who is organised, proactive, technically confident, and able to communicate effectively with clinical and operational leaders. Main duties of the job Deliver hands-on project work for the migration of legacy telephony services to Microsoft Teams Voice . Configure, deploy, and support Teams endpoints (handsets, headsets, common-area devices). Carry out site-based readiness assessments (network, Wi-Fi, switching, cabling, device checks) alongside operational teams (Networks, Server, Voice & Uc, etc). Work closely with the Voice & UC Programme team (PM's, BA's, etc) to plan, prepare and execute cutovers. Engage directly with clinical teams, site leads, Estates and Digital stakeholders. Perform MS Teams configuration including: Auto Attendants, Call Queues, Resource Accounts Dial Plans, Calling Policies, Voice Routing Endpoint profile configuration Support number PORTs and coordination with third-party telcos. Provide on-site troubleshooting, user training and go-live support. Maintain accurate documentation (workbooks, site inventories, cutover plans). Ensure all deployments follow Trust governance, downtime authority, and change freeze processes. Represent Digital Voice & UC as a subject matter expert on-site. About us Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Details Date posted 24 September 2026 Pay scheme Agenda for change Band Band 7 Salary £56,276 to £63,176 a year per annum Inc HCAs Contract Fixed term Duration 12 months Working pattern Full-time Reference number 363-CP7243712-H Job locations The Green 1 Roger Dowley Court London E2 9NJ United Kingdom Job description Job responsibilities Project Delivery Lead site-level technical delivery for UC migrations in line with project plans. Assist BA's in conducting detailed site surveys to identify required hardware, endpoints, VLANs, and infrastructure readiness. Perform physical deployment of handsets and related UC equipment. Ensure smooth migration for clinical and operational services, including receptions, crisis teams, community teams and