Medical Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Abbey Medical Centre Medical Receptionist The closing date is 15 December 2026 Apply for this job Job summary Abbey Medical Centre Camden, London NW8 OAG. We are seeking committed receptionists, who demonstrate enthusiasm for working in primary care, with a genuine interest in working with patients and contributing to the delivery of high quality health care. Applicants should be courteous, highly motivated, pro-active and good team players, able to project a positive and friendly image to patients/visitors. These posts are full time/part time . Each of the posts available may be suitable for job share. Part Time will also be considered (over 5 days). Main duties of the job This will involve working on reception (front desk), back office function including processing repeat prescriptions, scanning, summarising, filing medical records.etc. The job will be varied and time will be split between the roles. The surgery uses EMISWeb/DOCMAN 10 as their clinical system. About us https://www.abbeymc.co.uk/our-team The Abbey Medical Centre aims to provide the best possible medical and psychological care to our patients. We think that providing a personal service is the best way to achieve this and we encourage continuity of care in the doctor-patient relationship. We take pride in serving the diverse needs of our community and we believe that we have an important part to play in promoting health as well as in treating illness. We recognize that social inequality plays a role in poor health and we aim to address the additional needs of the socially and medically vulnerable, including infants and children, the elderly, the isolated, the disabled and mentally ill and the victims of political, racial, religious and sexual discrimination. We are a teaching and research practice committed to training medical students, specialist trainees in General Practice and also the ongoing development of all of our team. Details Date posted 05 October 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number A3397-26-0009 Job locations 85 Abbey Road London NW8 0AG United Kingdom Job description Job responsibilities The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately d. Action all incoming faxes e. Signpost patients to the correct service f. Process incoming and outgoing mail g. Initiating contact with and responding to, requests from patients, team members and external agencies h. Process referrals to external agencies such as secondary care using the electronic referral system (ERS) i. Process calling letters are requested j. Process all DNA letters in accordance with current policy k. Action GP2GP tasks l. Read code data on EMIS Web m. Photocopy documentation as required n. File and store records as required o. Data entry of new and temporary regi