GP Receptionist - Bow

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. St Stephen's Health Centre GP Receptionist - Bow The closing date is 14 October 2026 Apply for this job Job summary Are you an experienced GP Receptionist looking to join a friendly, supportive and patient-focused practice? St Stephen's Health Centre is seeking a motivated and professional Receptionist to become part of our busy front-line team. As one of the first points of contact for patients, you will play a vital role in creating a positive patient experience and ensuring the smooth day-to-day running of the practice. We are looking for someone with at least one year's experience working in a healthcare setting who enjoys helping others, communicates confidently and remains calm in a fast-paced environment. In retur Main duties of the job You will be responsible for providing a professional reception service, acting as a key point of contact for patients, visitors and external organisations. Duties include managing appointments, answering telephone enquiries, processing registrations, handling correspondence, maintaining accurate patient records and supporting clinicians with administrative tasks. The successful candidate will work closely with the wider practice team to ensure patients receive an efficient, friendly and high-quality service whilst maintaining confidentiality and accuracy at all times About us St Stephen's Health Centre is an NHS GP practice serving the local community in Bow, East London. We are a dedicated team working in partnership with our patients and local community to promote health and wellbeing. We are committed to providing healthcare in an environment that is caring, kind and respectful to both patients and staff. We value teamwork, professionalism and continuous improvement, and we strive to create a supportive workplace where staff can develop their skills and make a meaningful difference to the people we serve every day. Details Date posted 23 September 2026 Pay scheme Other Salary £13 to £13.85 an hour Pay will increase after successful probation Contract Permanent Working pattern Full-time Reference number A3190-26-0010 Job locations St. Stephens Health Centre 12 William Place London E3 5ED United Kingdom Job description Job responsibilities Provide a professional and welcoming reception service to patients and visitors. Answer and manage telephone enquiries appropriately. Maintain and update patient records accurately. Process patient registrations and appointment bookings. Manage incoming correspondence, emails and documents. Scan and file documentation within agreed timescales. Process prescription requests and administrative tasks. Support recall and disease register programmes. Ensure patient confidentiality is maintained at all times. Work closely with clinicians and colleagues to support the smooth running of the practice. Job description Job responsibilities Provide a professional and welcoming reception service to patients and visitors. Answer and manage telephone enquiries appropriately. Maintain and update patient records accurately. Process patient registrations and appointment bookings. Manage incoming correspondence, emails and documents. Scan and file documentation within agreed timescales. Process prescription requests and administrative tasks. Support recall and disease register programmes. Ensure patient confidentiality is maintained at all times. Work closely