Band 4 Outpatient Pharmacy Trainee Pharmacy Technician (PTPT)

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Royal Free London Pharmacy Band 4 Outpatient Pharmacy Trainee Pharmacy Technician (PTPT) The closing date is 13 October 2026 Apply for this job Job summary You must either be a registered pharmacy technician or open to being enrolled and working towards to NVQ level 3 training. Applications are welcome from all sectors of pharmacy practice, including community, primary care, industry and academia however hospital experience is desirable. All eligible candidates will be offered NVQ 3 Pharmacy Technician course and ACPT course once their NVQ level 3 training is complete. This is a full time post and is not subject to NHS AFC terms and conditions. Informal enquiries about the post are very welcome. Main duties of the job Engender a "customer first" culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.Ensure that strong relationships are built with our customers in order to understand their needs to deliver customer satisfaction.To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary sectors.Support the Pharmacist to conduct regular customer and stakeholder surveys to measure satisfaction.Work with the Pharmacist on implementing customer service improvement plans in conjunction with the pharmacy team.To assist in dealing with customer complaints promptly and efficiently in line with the company complaints procedure.To provide advice on leading a healthy lifestyle.To work under the supervision of pharmacist and respond to symptoms described by customers and recommend suitable products and provide advice on their correct use including sale of over-the-counter (OTC) and Pharmacy only medicines. To deliver a high quality and comprehensive medicines counselling service to patients on all aspects of their pharmaceutical care including specialist and unlicensed drugs. To overcome communication barriers through the use of interpreters or other forms of communication. About us The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top For more information please follow link https://www.royalfreelondonjobs.co.uk/ Details Date posted 06 October 2026 Pay scheme Agenda for change Band Band 4 Salary £34,960 to £37,402 a year per annum all inclusive Contract Permanent Working pattern Full-time Reference number 391-RFL-8276952 Job locations Royal Free Hospital Pond Street London NW3 2QG United Kingdom Job description Job responsibilities Please see the attached Job Description document which will provide a more detailed description of role and main responsibilities. Job description Job responsibilities Please see the attached Job Description document which will provide a more detailed description of role and main responsibilities. Person Specification Royal Free shared commitments Essential Demonstrable abil