Medical Receptionist/Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. The Rise Group Practice Medical Receptionist/Administrator The closing date is 08 November 2026 Apply for this job Job summary The Rise Group Practice is looking for an experienced Receptionist/Administrator to join our team for 12-16 hours / week. Required shifts are as follows: Wednesday AM Thursday PM Friday PM You may occasionally be asked to work additional hours to help cover absence. We kindly request no applications from agencies. Main duties of the job The successful candidate will provide reception and administrative support, working with the team to provide safe, effective and comprehensive primary care to our registered patients. The role requires somebody who can work both independently and collaboratively with colleagues, can proactively manage patient demand, and can demonstrate a good understanding of clinical systems. About us We are a patient-centred GP surgery (list size of 4600) with a focus on continuity of care and a strong knowledge of our practice population. We are committed to providing accessible, timely and high-quality care in a way that best suits individual patient needs. Our team consists of 2 GP Partners, 4 Salaried GPs and 1 Nurse, supported by a positive and experienced reception/admin team. Our staff turnover is very low; we have built strong working relationships and are very much looking forward to integrating the successful applicant into our team. Details Date posted 07 October 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A2881-26-0004 Job locations Hornsey Rise Health Centre London N19 3YU United Kingdom Job description Job responsibilities Answering and making external and internal telephone calls Booking patient appointments over the phone, in person and using the online consultation tool Responding to general enquiries from patients and external providers, both by email and over the telephone Processing repeat prescription requests Reviewing recall lists and booking patients for annual reviews Scanning of clinical documents Chaperoning for the clinical team Opening or closing the practice depending on shift timings Any other duties delegated by line manager Job description Job responsibilities Answering and making external and internal telephone calls Booking patient appointments over the phone, in person and using the online consultation tool Responding to general enquiries from patients and external providers, both by email and over the telephone Processing repeat prescription requests Reviewing recall lists and booking patients for annual reviews Scanning of clinical documents Chaperoning for the clinical team Opening or closing the practice depending on shift timings Any other duties delegated by line manager Person Specification Qualifications Essential Competency in English and Maths Computer literacy with experience of Microsoft Office Desirable Previous work experience in General Practice Knowledge of EMISWeb and Docman Experience Essential Previous experience in a public/patient-facing role Previous reception or administration experience Desirable Previous work experience in General Practice Person Specification Qualifications Essential Competency in English and Maths Computer literacy with experience of Microsoft Office Desirable Previous work experience in General Practice Knowledge of EMISWeb and