Medical Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Fernlea Surgery Medical Receptionist The closing date is 31 October 2026 Apply for this job Job summary Fernlea Surgery, is a busy and well-establish GP Practice in South Tottenham, North London, is seeking an enthusiastic Medical Receptionist/Administrator to join our friendly and supportive Medical Administration team. We have an excellent team of GPs and Nurses, a supportive Management Team and efficient administrative team. Our Practice list size is approximately 12,500. We are open to full time and part time applicants and can offer a range of shifts between Monday to Friday. Shifts would range from 8am - 6:30pm with either a 8am start or 1pm. What we offer A competitive salary Paid 30 minute lunch break per day NHS Pension scheme Paid DBS Starting with 20 days annual leave (plus bank holidays) Free on-site car parking Supportive and welcoming team environment Full training and development opportunities Main duties of the job Main duties of the job This is a varied, rewarding position in a busy GP practice setting. The Medical Receptionist/Administrator will work across both administrative and reception functions within the practice, providing reliable operational support to clinicians and the wider multidisciplinary team. The role requires an individual who can work confidently with clinical systems, manage competing priorities, and provide a professional patient-facing service while exercising judgement and initiative. About us Fernlea Surgery Practice is a vibrant, well established, forward-thinking serving a diverse population of approximately 12,500 patients in South Tottenham, North London. We provide various NHS community and primary care clinical services. Our dedicated team includes GPs, practice nurses, pharmacists, health care assistants, physiotherapists and administrative staff, all working together to go above and beyond in delivering exceptional patient care to a community we are proud to serve. We foster a supportive, friendly, compassionate working environment, creating a space where everyone feels valued and staff are encouraged to share ideas and contribute to improving the way we work. Our ethos is patient-centred and we pride ourselves on a warm, compassionate approach combined with efficiency and professionalism. Details Date posted 11 September 2026 Pay scheme Other Salary £13.20 to £13.70 an hour after probation to £13.7 performing well increase to £14.33 Contract Permanent Working pattern Full-time, Part-time Reference number A4658-26-0003 Job locations 114 High Road London N15 6JR United Kingdom Job description Job responsibilities Job responsibilities Main duties and responsibilities of the post 1. Administrative and coordination responsibilities Undertake a broad range of administrative duties to support the effective running of the practice Process patient information (electronic and hard copy) accurately, securely, and in a timely manner Monitor, manage, and action incoming emails, electronic tasks, and workflow requests independently Carry out searches, audits, recalls, and administrative reporting as required Type letters, reports, referrals, and associated clinical documentation Respond to administrative requests from clinicians, using judgement to prioritise actions Identify system issues, workflow gaps, or risks and escalate appropriately Repo