Reception Supervisor- General Practice

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Heathfielde Medical Centre Reception Supervisor- General Practice The closing date is 26 October 2026 Apply for this job Job summary Heathfielde is looking for a Reception Supervisor for its busy GP Practice. This position is part time 30 hours per week Monday to Friday. No Experience required but Customer service skills, IT skills would be an advantage and the training will be provided. The successful candidate will be enthusiastic, hardworking, organised, self-motivated, excellent communicator and must be flexible to work both morning and evening shifts to cover 6 hours shifts between 8am and 6.30 pm. Only short-listed candidates will be contacted. Main duties of the job The successful candidate must be able to work on their own initiative and have some supervisory experience, along with IT skills. You must be organised and confident, have a friendly and approachable manner and can work under pressure. About us Our existing team is friendly and cohesive with high levels of experience. Practice team made out of 5 GPs , practice nurse, 2 HCAs, 2 clinical pharmacists, social prescriber, practice manager , admin and reception staff. Details Date posted 08 October 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A2633-26-0004 Job locations Heathfielde Medical Centre 8 Lyttelton Road London N2 0EQ United Kingdom Job description Job responsibilities Heathfielde Medical Centre Summary of Reception Supervisor Job Description Job Title: Reception Supervisor Pay: Dependent on experience Line Manager: Practice Manager Hours: Part time Contract: Permanent (subject to satisfactory probation period) Job Summary: Responsibilities The following are the core responsibilities of the Reception Supervisor. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: To provide day-to-day support, leadership, and guidance for the practice reception and administration team, ensuring an efficient and professional manner is maintained and to provide cover to the reception team when needed. Ensure all reception and administration duties are completed to the highest standard. Monitor staff attendance, sickness absence and annual leave. To provide communications between patients, doctors and other staff. Support the Practice Manager in the recruitment and induction of all new reception and administration staff. Ensure cover and suitable contingency plans are in place for all leave, including unforeseen absence. Support the Practice Manager in the running of elements and/or services within the practice e.g. compliance with CQC, Health and Safety audits etc. Work with the Practice Manager and other members of the practice to identify areas for improvement and assist in change management where appropriate. Take responsibility for the recording of all home visit requests, ensuring that the home visiting protocol is followed. To undertake specific assigned tasks, project support, or development work which may arise during changes to the NHS. Manage and deal with day to day needs, difficulties and requirements of the partners and other clinical staff. To work closely with reception and clinical staff to ensure adequate cover and the smooth running of the practice, reporting any problems encountered