Therapeutic Security Support Assistant - Band 3

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. South London and Maudsley NHS Foundation Trust Therapeutic Security Support Assistant - Band 3 The closing date is 19 October 2026 Apply for this job Job summary The post holder will work closely with the Therapeutic Security Deputy Lead to ensure the effective management of the River House Reception, providing an efficient, professional, and secure front-of-house service on a 24-hour basis. They will offer advice, guidance, and support to managers, clinicians, and other staff members as required. The post holder will deliver a sensitive, professional, and non-judgemental reception service, responding promptly and courteously to enquiries from service users, visitors, carers, and staff. They will be responsible for creating a welcoming and supportive environment while ensuring all interactions are managed in accordance with security and operational procedures. Main duties of the job The post holder will; Maintaining the safety and security of the unit through regular perimeter checks and monitoring of physical security systems. Managing and auditing security keys and Ascom handsets, reporting any discrepancies and supporting staff in the use of the key management system in accordance with the River House Key Management Protocol. Carrying out physical searches of visitors, carers, patients, contractors and their belongings in line with security procedures. Providing information and assistance to patients, carers, visitors, contractors and multidisciplinary staff. Supporting emergency responses and assisting with the coordination of actions during fire alarms and other emergency situations. Arranging and monitoring Buddi tracking requests for patient leave and communicating relevant information to clinical teams. Undertaking patient escort duties, including supporting patients returning from Section 17 leave, and providing driving duties for patients and, where appropriate, staff members. Working collaboratively across medium and low secure services while maintaining awareness of potential risks, including physical and verbal aggression. About us Benefits : We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you are valued and appreciated and that is why we have a comprehensive benefits package on offer Some of our benefits are highlighted here: Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service. Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing. Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes Car lease, our staff benefits from competitive deals to lease cars NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website. Other benefits include: Counselling services Wellbeing events Long service awards Cycle to work scheme Season ticket loan Childcare vouchers St