GP Operations and Workforce Lead

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Claremont Clinic GP Operations and Workforce Lead The closing date is 23 October 2026 Apply for this job Job summary Claremont Clinic - Operations and Workforce Lead www.claremontclinic.co.uk Please note previous applicants need not apply. Caring for our local community since 1951 We are seeking a dedicated Operations and Workforce Lead to join our friendly and forward-thinking GP surgery. Are you an organised, motivated, and experienced in healthcare management, or already working in this role? Previous experience in a healthcare or GP practice setting is required. Minimum experience of two years is essential. Join Claremont Clinic and be part of our commitment to exceptional healthcare delivery. As our Operations and Workforce lead, you'll support the Practice Manager in the day-to-day running of the surgery, ensuring smooth operations and the highest standard of care for our patients. This is a varied and rewarding role that combines administrative efficiency with people management and patient service. Main duties of the job Hours: 37.5 hours per week - Monday to Friday 10am-6.00pm (inclusive of a 30 mins unpaid lunchbreak) with the potential to become a full time post if required. Flexibility : Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave. Key Responsibilities: Support the management of clinical and non-clinical staff Oversee administrative systems, procedures, and patient services Assist with rotas, recruitment, training, and HR processes Write and update practice policies and procedures Liaise with patients, staff, and external healthcare professionals Contribute to compliance with CQC standards and practice policies Strong administrative and IT skills, proficiency in use of EMIS, AgilioTeamNet, NHS ICT systems. Excellent communication and interpersonal abilities A proactive, flexible, and supportive team player About us About Us: Claremont Clinic has been providing care to our community in Forest Gate and the surrounding area since 1951. We have over 12300 registered patients and our premises have recently been fully refurbished. We are well rated by our pateints achieving 4.4 stars in our Google Reviews. We are located on the Romford Road with good transport links. Woodgrange Park and Wanstead Park Suffragette Line (Overground) and Forest Gate and Manor Park (Elizabeth Line) stations are all within walking distance and there are bus stops just outside. We value individuals who are organised, adaptable, and personable - committed to delivering excellent customer service. Key attributes we are looking for include: Previous experience in medical/primary healthcare roles. Excellent communication skills with a clear and polite telephone manner. Ability to maintain confidentiality and discretion with patients. Experience in handling sensitive situations with empathy and professionalism. Strong teamwork and independent problem-solving abilities. Proficient in ICT and general administration tasks. Details Date posted 23 September 2026 Pay scheme Other Salary Depending on experience £17.50 to £19.00 per hour Contract Permanent Working pattern Full-time Reference number A0925-26-0015 Job locations 459/463 Romford Road Forest Gate London E7 8AB United Kingdom Job description Job responsibilities About the Role: As our Operations and Workforc