Patient Care Coorindator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Roselawn Surgery Patient Care Coorindator The closing date is 19 October 2026 Apply for this job Job summary Roselawn Surgery is looking for a Patient Care Coordinator who will be a team player with a passion to deliver care and help support the patients in our surgery, with a friendly and positive approach. We are looking for the candidate to be able to take on reception and administrative roles covering x5 5hour shifts from Monday to Friday with opportunities for overtime. Main duties of the job The position requires directing and booking patients towards appropriate healthcare professionals, scanning clinical documents, monitoring patient communication via emails, letters, navigating triage systems, other admin duties and to provide general assistance to the Practice team including covering sick days and holidays. You will be given full training and development opportunities. About us We are a thriving practice with: 6 experienced GPs 12 dedicated administrators who keep everything running smoothly A diverse clinical team of 7, including clinical pharmacists, a first contact physiotherapist, GP assistant (GPA), practice nurse, healthcare assistant (HCA), child and adult mental health practitioner, social prescriber, and a health coach. Together, we deliver holistic, patient-centred care in a collaborative and positive environment. Details Date posted 28 September 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A4919-26-0003 Job locations Roselawn Surgery 149 Malden Road New Malden Surrey KT3 6AA United Kingdom Job description Job responsibilities General Reception Duties Greet and assist patients that come to the surgery. Answering appointment line, general enquiries and triage incoming calls. Sorting and distributing incoming mail via post and email. Scanning and filing patient documents on to their records. Processing prescription requests Entering patient data on medical system Monitoring and actioning triage requests which come in electronically Filing paper documents and keeping stock up to date. Keep updated on Protocol and Policies of the surgery. Work as a team to cover holidays, illness, training days Job description Job responsibilities General Reception Duties Greet and assist patients that come to the surgery. Answering appointment line, general enquiries and triage incoming calls. Sorting and distributing incoming mail via post and email. Scanning and filing patient documents on to their records. Processing prescription requests Entering patient data on medical system Monitoring and actioning triage requests which come in electronically Filing paper documents and keeping stock up to date. Keep updated on Protocol and Policies of the surgery. Work as a team to cover holidays, illness, training days Person Specification Experience Essential Confident with IT and quick learner. Experience in Customer Service or face to face reception work. Excellent Team Player, good initiative and dedicated to role. Good attention to detail. Desirable Experience within a GP practice is preferable but not necessary. Person Specification Experience Essential Confident with IT and quick learner. Experience in Customer Service or face to face reception work. Excellent Team Player, good initiative and dedicated to role. Good attention to detail. Desirable Experience within