Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. St Margarets Medical Practice Receptionist The closing date is 18 October 2026 Apply for this job Job summary We are a friendly and welcoming 3 GP partner practice in TW1, with a list size of over 13,000 patients. Our patient population is demographically diverse and is truly reflective of the population in the area. We pride ourselves on being family doctors and many of our patients and their families have been registered with us for many years. High quality primary care is the essence of what we offer to patients and we hope to find new members to join our busy reception team who also have a passion for delivering high quality care. Main duties of the job We are looking for a motivated and enthusiastic receptionist to join our friendly practice team. The purpose of this role is to provide the first point of contact for patients. It is essential that the successful candidate has a polite, calm, helpful and welcoming manner and that they fulfil their duties with professionalism maintaining confidentiality at all times. About us We have a clinical team of 3 GP Partners, 6 Salaried Doctors, 1 Nurse and 3 Health Care Assistants and a Pharmacist Technician. We also have ARRS staff who are employed by the Primary Care Network that work within St Margarets Medical Practice alongside our existing staff, these include a Physician Associate, Pharmacists, Physiotherapists and a Social Prescriber. The Administration Team currently consists of 9 receptionists, a scanner/filer, a call/recall administrator, and a secretary. We are a training practice and therefore each year we take on 2 GP Registrars and train them in Primary Care General Practice which is always very exciting. We encourage all of our staff to reach their full potential by providing training in house/off site in regards to further education so that this learning can be used to empower staff and in turn cascade their learning to the rest of the team. We work very closely together as a team, having weekly Clinical and bi-weekly Team meetings in order to ensure that everyone is kept up to date with latest developments and news. Our ethos as a practice is to provide the best possible care to our patients. Details Date posted 28 September 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A4444-26-0005 Job locations 237 St Margarets Road Twickenham TW1 1NE United Kingdom Job description Job responsibilities JOB DESCRIPTION JOB TITLE: RECEPTIONIST/ADMINISTRATOR REPORTS TO: PRACTICE MANAGER HOURS: 30 hours per week Job summary: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice a