Medical Secretary - Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. The Westwood Surgery Medical Secretary - Administrator The closing date is 30 October 2026 Apply for this job Job summary Make a difference behind the scenes of patient care. Join our friendly and supportive GP practice as a Medical Secretary, where you'll play a key role in coordinating referrals, supporting clinicians and helping patients access the care they need. If you're organised, proactive and enjoy working in a fast-paced environment, we'd love to hear from you. Main duties of the job Main Duties and Responsibilities Process GP referrals to hospitals, community services and specialist clinics. Prepare, send and track referral letters using NHS referral systems. Manage Docman workflow, including the processing and distribution of clinical correspondence. Undertake clinical coding of patient records, ensuring accuracy and completeness. Action and manage patient recall programmes , including invitations and follow-up communications. Handle incoming correspondence, hospital letters, reports and test results. Liaise with patients, clinicians, hospitals and external healthcare providers. Maintain and update electronic patient records using EMIS Web. Support GPs and the wider clinical team with administrative and secretarial tasks. Take accurate minutes at meetings and distribute actions as required.. Respond to patient enquiries in a professional, courteous and confidential manner. Allocation of incoming pathology reports Ensure compliance with information governance, confidentiality and data protection requirements. Contribute to the smooth and efficient running of the practice. About us The Westwood Surgery is a busy, friendly and forward-thinking GP practice in Welling, committed to delivering high-quality care to our local community. We pride ourselves on our supportive team culture, focus on staff wellbeing and commitment to providing excellent patient care. Join us and become part of a team where your contribution is valued and makes a real difference every day. Details Date posted 07 October 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A3371-26-0000 Job locations Doctors Surgery 24 Westwood Lane Welling Kent DA16 2HE United Kingdom Job description Job responsibilities Job Summary The purpose of the role is to: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies Administration Duties and Responsibilities: Document management Scanning Coding All referral administration duties All screening administration duties Meeting minutes Incoming and outgoing Medical records management New patient registrations duties All Emis workflow management & GP2GP Pathology distribution All Non NHS administration work & Medical reports All duties and res