Senior Support Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. UK Health Security Agency Senior Support Administrator The closing date is 10 October 2026 Apply for this job Job summary We are seeking 3 x full time permanent and 2 x part-time (18.75 hours a week) permanent Senior Support Administrators to join the Laboratory Data Services Team at our Colindale Scientific Campus. The Senior Support Administrators will be required to: Provide administrative support to Reference Microbiology Services (RMS) Contribute to quality assurance of data entry Deputise for the Data Entry Supervisor in their absence Carry out Data Entry tasks on MOLIS as required Provide a Financial and Resource Management (FARM) service for Reference Microbiology (RM) as cover for staff absences as required Provide support for RM meetings e.g. note taking as cover for staff absences as required Main duties of the job Administrative Duties Contribute to a telephone answering/triage service to ensure that all telephone calls to RM are dealt with efficiently and/or transferred to the appropriate member of RM staff using judgement and discretion, where necessary, and to refer complex matters to relevant senior members of Unit staff Ensure administrative support is provided to RM staff including assisting dealing with queries via telephone/email as necessary Be the point of contact for staff reporting in sick at the beginning of the day and ensuring that appropriate staff in RM are informed in a timely manner Responsible for briefing managers on staff absences, e.g., sickness, which will involve close liaison with Supervisors as appropriate Support the Operations Administrator and RM Operations Safety Manager after they have carried out quarterly Health and Safety inspections of the non-laboratory areas within RM; scan paperwork and file appropriately on relevant network drive as required Take part in the DART rota as required to support postal distribution of results Contribute to a "buddy" system with the EO (Band 5) Administrative Unit Leads to ensure familiarity with the key roles of the Team Administrative Lead roles and be confident in being able to cover tasks during periods of annual/sick leave The above is not an exhaustive list. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers Details Date posted 25 September 2026 Pay scheme Other Salary £29,613 to £30,266 a year Per annum, pro-rata Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working Reference number 919-SH-301207-EXT Job locations Hybrid working based at our Colindale Scientific Campus North London NW9 5EQ United Kingdom Job description Job responsibilities Data Entry Support Provide data entr