Bank Clinical Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Community Hospice Bank Clinical Administrator The closing date is 20 October 2026 Apply for this job Job summary You should have experience of having worked in an administrative role in a clinical environment or similar. Working alongside an established team of administrators you will provide a high level of support to our clinical teams including the inpatient unit. Strong verbal and written communication skills are required for this post. A good working knowledge of Microsoft Office is essential and experience using an Electronic Patient Record system would be ideal. The ability to prioritise your workload while remaining calm and professional is required at all times. The ability to prioritise your workload while remaining calm and professional is required at all times. Main duties of the job Provide administrative support in the Assessment and Coordination Team (ACT) supporting the community team, our inpatient unit and other clinical departments as and when necessary. Make and receive calls, provide appropriate information to the caller and referring to the appropriate person or department as required. Communicate information to internal and external health and social care professionals and to patients / carers. About us Community Hospice provides community, hospital and inpatient specialist palliative and supportive care to people with life limiting illnesses and their families within the London boroughs of Greenwich and Bexley. Details Date posted 02 October 2026 Pay scheme Other Salary £14.80 to £15.38 an hour Contract Bank Working pattern Part-time Reference number B0207-26-0017 Job locations Community Hospice 185 Bostall Hill Abbey Wood SE2 0GB United Kingdom Job description Job responsibilities JOB PURPOSE: Provide administrative support in the Assessment and Coordination Team (ACT) supporting the community team, our inpatient unit and other clinical departments as and when necessary. Make and receive calls, provide appropriate information to the caller and referring to the appropriate person or department as required. Communicate information to internal and external health and social care professionals and to patients / carers. KEY RESPONSIBILITIES : Registering all referrals on the electronic patient record system accurately and in a timely manner. Giving appropriate advice to referrers regarding the referral process. Dealing with written correspondence in a timely manner and issuing letters as required. Answering the telephone promptly and dealing with distressed or worried callers in a sensitive and professional manner. Liaising with internal and external health and social care professionals as required. Ensuring the safe and secure storage of all confidential data in line with current legislation. Promoting the Hospice charitable status at all times. COMMUNICATION AND WORKING RELATIONSHIPS: Internal: Head of Community Services Modern Matron, Inpatient Team Lead Nurses Team Leaders All Clinical Staff Office Manager External: Patients and Carers All External Health and Social Care Agencies across the Voluntary and Statutory Sectors External Suppliers General Statements Be familiar with and adhere to all Hospice (and relevant Trust) policies and procedures. The post holder will work within their professional code of conduct, e.g. NMC, GMC, CIPD, AHP codes. The post holder may be required