Ward Clerk (Bank)

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. North London Hospice Ward Clerk (Bank) The closing date is 15 October 2026 Apply for this job Job summary North London Hospice is seeking an organised and compassionate Ward Clerk to join our Inpatient Unit team. This pivotal role provides day-to-day administrative support to ensure the smooth running of the unit and a positive experience for patients, families and visitors. You will act as a key point of contact, handling reception duties, maintaining patient records, supporting clinical administration and assisting with the coordination of services across the ward. Working closely with clinical and non-clinical colleagues, you will contribute to the delivery of high-quality, patient-centred palliative care while upholding the Hospice's values and standards. Main duties of the job As Ward Clerk, you will provide reception and administrative support within the Inpatient Unit, welcoming patients, families and visitors and responding to telephone and email enquiries professionally and sensitively. You will maintain and update patient information systems, manage records, support pharmacy administration and provide administrative assistance to the Head of IPU and IPU Manager. The role also includes supporting stock ordering and management, coordinating administrative processes, and assisting with volunteer-related activities when required. You will work collaboratively with colleagues across the Hospice to ensure efficient day-to-day operations while maintaining the highest standards of confidentiality, organisation and customer service. About us North London Hospice has been providing compassionate care and support to local people since 1984. As a registered charity, we are dedicated to helping patients with life-limiting illnesses achieve the best possible quality of life, while supporting their families and carers through challenging times. Our services extend across North London and include our Inpatient Unit, community and specialist palliative care services, outpatient and wellbeing programmes, and patient and family support services. We work alongside patients, families and healthcare professionals to deliver holistic, person-centred care that meets physical, emotional, social and spiritual needs. The best of life, at the end of life, for everyone. Details Date posted 01 October 2026 Pay scheme Other Salary £15 an hour Contract Bank Working pattern Part-time Reference number NTX1240826 Job locations 47 Woodside Avenue London London N12 8TT United Kingdom Jade Ward Edgware Community Hospital Burnt Oak Broadway Edgware HA8 0AD United Kingdom Job description Job responsibilities Provide a welcoming and professional reception service for patients, visitors and healthcare professionals. Answer and respond to telephone and email enquiries promptly and efficiently. Maintain accurate patient records and update electronic information systems. Provide administrative support to the Head of IPU and IPU Manager. Support stock ordering, management and rotation for clinical and non-clinical supplies. Assist with volunteer coordination activities as required. Support the smooth operation of front-of-house services, including weekends and bank holidays where necessary. Maintain confidentiality and comply with all relevant health, safety and infection control requirements. Job description Job responsibilities Provide a welcoming and prof