Wayfinding lead

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. London North West University Healthcare NHS Trust Wayfinding lead The closing date is 15 October 2026 Apply for this job Job summary We're implementing our brand new, consistent, and accessible wayfinding strategy that will better help patients, staff, and visitors find their way around our hospital sites and locations. Wayfinding encompasses signage, ward, clinic, and location naming conventions, as well as clear and consistent messaging across websites, letters, and signage. Our historic approach to wayfinding is inconsistent and often confusing, leading to complaints from patients, criticism from external partners, and waste. The wayfinding lead will play a key role in the project management and delivery of our wayfinding project and implementation. Main duties of the job You'll ensure the project runs to agreed timescales, reporting progress to relevant forums and committees, and you'll create and maintain project documentation and an asset management system to track the work. You'll develop relationships with key stakeholders, working closely with patient and staff groups, enabling services, external experts, and suppliers, to ensure our wayfinding approach is sustainable over the long term, meets our statutory responsibilities, and is accessible to all. About us London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. Details Date posted 01 October 2026 Pay scheme Agenda for change Band Band 8a Salary £63,665 to £70,887 a year Per annum Contract Permanent Working pattern Full-time Reference number 337-NP-9993KS Job locations Northwick Park Hospital Watford Road Harrow HA1 3UJ United Kingdom Job description Job responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification. Job description Job responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification. Person Specification Education and qualifications Essential Degree or equivalent experience in a relevant discipline Desirable Master's degree or equivalent experience in a relevant discipline Knowledge and experience Essential Experience of leading organisational-wide strategic or transformational projects in the public or private sector Experience of managing strategic partners and suppliers over a multi-year project Experience of managing budgets for a large, multi-year project or service Experience of working collaboratively with enabling services and key stakeholders across a large, complex organisation Knowledge of research techniques to inform, plan,