Operations Assistant

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. The Albion Surgery Operations Assistant The closing date is 23 October 2026 Apply for this job Job summary We are looking for a highly organised, proactive and IT-confident Operations Assistant to support our Operations and Practice Manager in the day-to-day running of a busy GP practice. This is a varied and important role for someone who enjoys working in a fast-paced environment, is comfortable managing multiple priorities and has excellent attention to detail. You will provide practical and administrative support across the practice, helping to ensure that systems, processes and operational tasks are managed efficiently and effectively. The successful candidate will be highly organised, confident using IT systems and Microsoft Office, particularly Word and Excel and able to work independently while knowing when to escalate issues to the Operations Manager. Main duties of the job Working closely with the Operations Manager your responsibilities will include: Providing day-to-day administrative and operational support to the Operations Manager and Practice Manager. Assisting with the coordination and implementation of practice processes and procedures. Maintaining accurate records, spreadsheets, databases and operational information. Using the EMIS clinical system, Excel and other IT systems to collate, manage and present information. Supporting the monitoring of practice tasks, deadlines, audits and action plans. Preparing reports, documents, meeting papers and presentations as required. Assisting with practice meetings, including preparing agendas, taking notes/minutes and following up actions. Supporting staff with administrative and operational queries. Helping to ensure that practice policies, procedures and documentation are kept up to date. Assisting with audits, data collection and quality improvement activities. Monitoring shared inboxes, systems and administrative workflows where required. Identifying administrative or operational issues and bringing these to the attention of the Operations Manager or Practice Manager Supporting the implementation of new systems and processes. Undertaking general administrative duties to support the smooth running of the practice. About us We are a large GP practice and provide care for approximately 16,000 patients. You will have the opportunity to play an important role in the smooth and effective running of our GP practice, working closely with the Operations Manager and Practice Manager as well as the wider practice team. We offer: A supportive and friendly working environment. The opportunity to develop your operational and administrative skills. Training and support to develop your knowledge of practice systems and processes. Details Date posted 06 October 2026 Pay scheme Other Salary £30,000 to £33,000 a year Depending on Experience Contract Permanent Working pattern Full-time Reference number A3654-26-0001 Job locations 6 Pincott Road Bexleyheath Kent DA6 7LP United Kingdom Job description Job responsibilities We are looking for someone who is exceptionally organised, reliable and proactive, with a strong eye for detail. You will need to be comfortable working with computers and learning new systems quickly. Strong IT skills are essential for this role, as you will be using a range of digital systems and applications on a daily basis. You will ideally have: Excell