Team Administrator CCC

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Bromley Healthcare CIC Team Administrator CCC The closing date is 22 October 2026 Apply for this job Job summary Team Administrator Care Coordination Centre - Band 2 £30,142 Inc HCAS per annum pro rata Full-time vacancy - 37.5 hours per week Bromley Healthcare are currently looking for administrators to join their Care Coordination Centre (CCC) who can work 37.5 hours per week. The CCC currently provides administration support for 35 community based clinical services, processing referrals, answering the telephone, responding to emails, booking appointments, dealing with patient enquiries and completing other elements of administration as and when required. Proposed Interview Date: Thursday 29th October Main duties of the job Based in the Care Coordination Centre (CCC,) the Team Administrator will be responsible for providing a high level of customer service and safe and efficient administrative support across our Adults and Urgent Community Response, and Children and Young People Services. They will be required to liaise with parents/ carers, healthcare professionals and other colleagues on a frequent basis dealing with a wide range of standard administrative tasks including booking appointments and answering general enquiries via the telephone and email. The Team Administrator will work with their team to achieve key performance indicators (KPIs) and service level agreements (SLA's.) The CCC is open 7 days a week, 8am to 10pm, 365 days a year including Bank Holidays. Our administrators work on a fixed 4-week roster and work shifts that cover 8am-5pm, i.e.: 8-4pm, 9-5pm.Please refer to the job description and person specification for more information should you wish to apply. This post will be based at Central Court in Orpington. About us Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups. Compensation is contingent upon NHS experience and current banding/pay point. We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings. Details Date posted 08 October 2026 Pay scheme Agenda for change Band Band 2 Salary £30,142 a year Inc HCAS per annum pro rata Contract Permanent Working pattern Full-time Reference number 848-BHC-287-26 Job locations Central Court 1b Knoll Rise Orpington BR6 0JA United Kingdom Job description Job responsibilities Call Handling Answering inbound calls from service users, parents and Health Care Professionals (HCPs) Making outbound calls to service users, parents and HCPs Conducting call reminders for future appointments where automated SMS reminders are not in operation. Using our Omni-channel Contact Centre Platform. Administration Processing referrals in line with service specific Standard Operating Procedures (SOPs) Booking and re arranging patient appointments