Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Old Coulsdon Medical Practice Receptionist The closing date is 16 October 2026 Apply for this job Job summary We are looking for a enthusiastic, reliable part time or full time receptionists to join our very busy, friendly and growing Practice in Old Coulsdon, Surrey. The ideal candidate will have excellent customer service skills and have a knowledge of office and IT packages. The role will entail a mixture of front desk, telephone and administrative duties. We welcome applications from experienced Receptionists as well as candidates who are keen to learn. Main duties of the job The duties and responsibilities to be undertaken by members of the Practice reception team include: Maintaining and monitoring the Practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with Practice guidelines Provide receptionist support to members of the primary healthcare team. Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter About us The Old Coulsdon Medical Practice provides primary care services in Coulsdon to approximately 19,500 patients The clinical team at the surgery is made up of 5 Partner GP's, 7 Salaried GP's , 5 Nurses, 1 Nurse Associate, 2 Healthcare Assistants, 3 Pharmacists, 1 Pharmacy Technician, 1 Paramedic, 1 Advanced Paramedic Practitioner, 1 First Contact Practitioner Physiotherapist and over 20 non-clinical staff made up of receptionists and administrators. The practice is a training practice for trainee GP's and provides teaching to medical students and nurses. The practice is registered as a partnership with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures, maternity and midwifery services, family planning services, treatment of disease, disorder or injury and surgical procedures. The practice ethos of providing high quality and caring services by friendly proactive teams. The Practice is a member of SPC Health Primary Care Network (PCN). The PCN is a collaboration of 4 local GP practices that service a total population of approx. 53,000 patients. Details Date posted 29 September 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A1085-26-0007 Job locations Court Avenue Coulsdon Surrey CR5 1HF United Kingdom Job description Job responsibilities Job Summary: The purpose of the role is to: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of reception duties to assist in the smooth