Medical Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Chelsfield Surgery Medical Receptionist The closing date is 31 October 2026 Apply for this job Job summary Chelsfield Surgery is looking for two friendly, organised and patient-focused Medical Receptionist to join our busy and supportive GP practice team. As the first point of contact for patients, you will play a key role in delivering excellent customer service, managing appointments, handling telephone and face-to-face enquiries, processing administrative tasks and supporting the wider multidisciplinary team. We are seeking someone with excellent communication skills, strong IT abilities and a professional, caring approach. Previous receptionist or administrative experience is essential, and experience within a GP practice or healthcare setting would be advantageous. Training will be provided for the right candidate. This is a permanent part-time position of 16-17 hours per week, with flexibility required to cover annual leave and occasional additional shifts when needed. Main duties of the job Main duties of the job Welcoming and assisting patients at reception Managing appointments and patient enquiries Answering and directing telephone calls Processing registrations and maintaining patient records Managing incoming and outgoing correspondence Signposting patients to appropriate services Supporting clinicians and the wider practice team with administrative tasks Maintaining confidentiality and data security at all times About us Chelsfield Surgery is situated in Orpington, Bromley. The surgery has a variety of clinical skill mix as we as being a teaching practice. We are a part of Orpington PCN, and has plenty of support through ARRS roles. Our team consist of 2 GP Partners , 1 Salaried GPs, 1 Advanced Nurse Practitioners, 2 Practice Nurses, 1 Sexual Health Nurse, 1 HCA, a Paramedic, Pharmacy Technician, Social Prescriber, Mental health Practitioner, Care Coordinators, physiotherapist, podiatrist and a fantastic administrative support team. We are a training practice with 1 GP trainers with GP registrars Details Date posted 28 September 2026 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A2077-26-0002 Job locations 62 Windsor Drive Orpington Kent BR6 6HD United Kingdom Job description Job responsibilities Job Description Medical Receptionist (16-17 hours per week) Chelsfield Surgery is seeking a friendly, organised and professional Medical Receptionist to join our busy practice team. As the first point of contact for patients, you will provide a welcoming and efficient reception service both face-to-face and over the telephone. You will be responsible for managing appointments, handling patient enquiries, processing registrations, maintaining patient records and supporting the wider clinical and administrative teams. Main Duties Greet and assist patients at reception. Answer and manage telephone enquiries professionally. Book, amend and cancel patient appointments. Signpost patients to the most appropriate service. Process patient registrations and update patient records. Manage incoming and outgoing correspondence. Process referrals and administrative requests in line with practice procedures. Support clinicians and colleagues with general administrative tasks. Maintain confidentiality, data security and information go