Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Chaldon Road Surgery Receptionist The closing date is 14 October 2026 Apply for this job Job summary As a GP Receptionist, you will be the welcoming face and voice of our practice, providing a professional and compassionate first point of contact for patients. You will manage appointments, handle enquiries, support clinicians and help ensure the smooth day-to-day running of the practice. This is a varied and fast-paced role that requires excellent communication skills, attention to detail and a caring, patient-focused approach. We are a friendly, supportive and patient-centred practice committed to delivering high-quality care to our community. Working with us means being part of a collabrative team where your contribution truly matters. We value professionalism, teamwork and personal development and we provide a positive working environment where staff are respected, supported and encouraged to grow. Main duties of the job Greet patients and visitors in a polite and professional manner Answer telephone calls promptly and direct enquiries appropriately Book, amend and cancel appointments using the practice's clinical system Handle patient queries sensitively and confidentially Assist patients with registrations forms and general paperwork Maintain accurate patient records Scan and file medical documents Manage incoming and outgoing post Liaise with clinicians, nurses and other staff as required Ensure reception area is tidy and welcoming Manage waiting room Follow practice policies and procedures for confidentiality and data protection Support other administrative staff during busy periods About us We are a close-knit, supportive team made up of GPs, ANPs, nurses, clinical pharmacists, healthcare assistants and administrative staff who work collaboratively to provide high quality, patient centred care. We pride ourselves on maintaining a friendly, respectful and professional atmosphere where everyone's contribution is valued. Our work ethic is built on teamwork, reliability and a shared commitment to delivering excellent service to our community. We support one another during busy periods and have open communication to ensure a positive and productive working environment. In return, we offer a welcoming workplace, opportunities for ongoing training and development, pension scheme and a strong emphasis on staff wellbeing and work-life balance. Details Date posted 29 September 2026 Pay scheme Other Salary £12.71 an hour Contract Permanent Working pattern Full-time Reference number A5632-26-0001 Job locations Chaldon Road Surgery Chaldon Road Caterham Surrey CR3 5PG United Kingdom Job description Job responsibilities As a GP Receptionist, you will be the welcoming face and voice of our practice, providing a professional and compassionate first point of contact for patients. You will manage appointments, handle enquiries, support clinicians and help ensure the smooth day-to-day running of the practice. This is a varied and fast-paced role that requires excellent communication skills, attention to detail and a caring, patient-focused approach. We are a friendly, supportive and patient-centred practice committed to delivering high-quality care to our community. Working with us means being part of a collabrative team where your contribution truly matters. We value professionalism, teamwork and personal development and we provide a positiv