Experienced GP Receptionist / Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Yellow Practice Experienced GP Receptionist / Administrator The closing date is 01 December 2026 Apply for this job Job summary Yellow Practice is looking for an experienced, friendly and confident GP Receptionist / Administrator to join our small and supportive team in Walton-on-Thames. We are specifically looking for someone with previous GP practice experience who is confident using EMIS Web and Accurx. Experience using X-on/Surgery Connect would be an advantage. This is a busy patient-facing role requiring excellent communication, organisation and IT skills. The successful candidate will deal with patients by telephone and face to face, manage appointments, process patient requests and support clinicians and colleagues with day-to-day administration. We are looking for someone who understands the demands of GP reception, can prioritise competing requests, maintain confidentiality and recognise when concerns need to be escalated to the clinical team. This is a part-time position. The exact working pattern can be discussed with the successful candidate. Main duties of the job The post holder will provide reception and administrative support to patients, clinicians and the wider practice team. Duties will include managing the reception desk, answering telephone calls, booking, cancelling and amending appointments using EMIS Web, processing patient enquiries and directing requests appropriately. The post holder will use Accurx for patient communication and practice workflows, maintain accurate patient records and process administrative tasks, correspondence, referrals, recalls and follow-up. They will support clinicians with administrative requests and ensure information is recorded accurately and directed to the appropriate member of the team. The role requires the ability to recognise urgent or concerning patient requests and escalate these appropriately in accordance with practice procedures. The successful candidate will maintain confidentiality, communicate professionally and work flexibly with colleagues to support the safe and efficient running of the practice. About us Yellow Practice is a friendly NHS GP practice based in Walton-on-Thames, Surrey. We are a small team providing primary care services to our local community. We work closely together and value kindness, reliability, good communication and teamwork. Our reception team is central to the safe and effective running of the practice and is often the first point of contact for our patients. We therefore value receptionists who are approachable and helpful while also being organised, accurate and able to manage competing demands. We use EMIS Web as our clinical system, Accurx for patient communication and digital workflows, and X-on/Surgery Connect for our telephone system. We are looking for an experienced GP receptionist who can become an effective member of our team quickly and who understands the importance of patient confidentiality, safe care navigation and appropriate escalation of clinical concerns. Details Date posted 07 September 2026 Pay scheme Other Salary Depending on experience Contract Fixed term Duration 12 months Working pattern Part-time Reference number A1165-26-0001 Job locations Rodney Road Walton-on-thames Surrey KT12 3LB United Kingdom Job description Job responsibilities The GP Receptionist / Administrator is an important member of the practice