Administration Officer - CCC

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Essex Partnership University NHS Foundation Trust Administration Officer - CCC The closing date is 23 October 2026 Apply for this job Job summary Administration Officer Care Coordination Centre 37.5 Hours per Week (Full Time) Permanent and Fixed-Term Opportunities Available Essex Partnership University NHS Foundation Trust (EPUT) is delighted to offer two exciting opportunities to join our Care Coordination Centre (CCC) as an Administration Officer : 1 x Permanent Full-Time Post (37.5 hours per week) 1 x Fixed-Term Full-Time Post (37.5 hours per week) until 31 March 2027 This is an excellent opportunity to become part of a dynamic and fast-paced team that plays a vital role in supporting the delivery of safe, responsive, and high-quality care to patients across our community services. About the Role As an Administration Officer within the Care Coordination Centre, you will be at the heart of service delivery, helping to ensure that patients receive the right care, at the right time, and in the right place . The Care Coordination Centre acts as a key point of contact for patients, carers, relatives, healthcare professionals, and partner organisations. You will provide an efficient and professional administrative service while supporting effective communication and coordination across community healthcare services. Main duties of the job The postholder will be responsible for: Acting as a central point of contact for calls and referrals into service Coordinating care and communicating effectively with clinicians, patients, carers, and partner agencies Maintaining accurate and timely records using Trust clinical systems Supporting multidisciplinary team working to ensure seamless patient journeys Escalating concerns appropriately and contributing to service flow and patient safety Providing excellent customer service in a fast-paced and pressured environment Supporting service audits, data collection, and performance monitoring where required About us Valuing you. Recognising your dedication. At EPUT, we look after you. Receive supervision and support to help you fulfil your potential. Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks. If you need help, we provide mental health and wellbeing services, occupational health advice and counselling. Benefits 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service. Excellent pension of up to 14.5% of your pensionable pay. Staff discounts include Blue Light Card, NHS discount offers, and staff benefits. Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus. Work that wraps around your needs Job share: Applications for job shares are welcomed. Details Date posted 09 October 2026 Pay scheme Agenda for change Band Band 3 Salary £25,760 to £27,476 a year per annum + 5% High Cost Allowance Contract Fixed term Duration 6 months Working pattern Full-time Reference number 364-B-396-A Job locations St Margaret's Hospital The Plain Epping CM16 6TN United Kingdom Job description Job responsibilities Essential Criteria Excellent communication and interpersonal skills Ability to work effectively in a busy, timecritical environment Strong organisational and prioritisation skills Confident use of IT systems and electronic patient records Ability to