Head of Customer and Strategy Performance and Planning

Head of Customer and Strategy Performance and Planning - Civil Service Jobs - GOV.UK You need JavaScript enabled to use this service. Cookies on Civil Service Jobs We'd like to use analytics cookies so we can understand how you use Civil Service Jobs and make improvements. We also use essential cookies to remember if you’ve accepted analytics cookies. Your cookie preferences have been set You have chosen to accept analytics cookies. You will be asked for your preferences again in 90 days. You can change your cookie settings at any time. Your cookie preferences have been set You have chosen to reject analytics cookies. You will be asked for your preferences again in 90 days. You can change your cookie settings at any time. Skip to main content GOV.UK Civil Service Jobs Beta Your feedback will help us to improve. Home Sign in to your account Cymraeg Head of Customer and Strategy Performance and Planning HM Land Registry Apply before 11:55 pm on Sunday 11th October 2026 Return to search results Details Reference number 472860 Salary £64,059 (Croydon £68,956) A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Grade 7 Contract type Permanent Business area HMLR - Customer and Strategy Type of role Strategy Working pattern Full-time, Part-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 3BH : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG1 7AU : Peterborough, East of England, PE1 1QF : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the job Job summary HM Land Registry (HMLR) is delivering an ambitious organisational transformation to achieve the strategic priorities set out in our Strategy 2025+, and Customer & Strategy Group is at the heart of this. Customer & Strategy Group exists to present the voice of the customer and set direction for HMLR by combining customer insight, stakeholder understanding and design expertise, and turning it into services people can use and trust. As Head of Custo