Technical Support Office Fire and Building Safety

Technical Support Office Fire and Building Safety - Tower Hamlets Careers Skip to main content Saved Jobs Log In Menu Home Directorates Show menu for Directorates Shaping the future of Human Resources and Organisational Development About Us Show menu for About Us Equality, Diversity and Inclusion Working for Tower Hamlets How to apply Tower Hamlets - the place The council Vacancies Contact Us Home Directorates Show menu for Directorates Shaping the future of Human Resources and Organisational Development About Us Show menu for About Us Equality, Diversity and Inclusion Working for Tower Hamlets How to apply Tower Hamlets - the place The council Vacancies Contact Us Technical Support Office Fire and Building Safety Posted on 12/10/2026 Save Job Apply Home Vacancies Technical Support Office Fire and Building Safety External Advertising End Date External Advertising End Date: 02 Nov 2026 Internal Advertising End Date Internal Advertising End Date: 02 Nov 2026 All Locations All Locations: Office All Locations is a required field Contract Type Contract Type Secondment/Fixed term contract Pay, Benefits and Supplements Pay, Benefits and Supplements: £43,659 - £45,696 per annum (Grade H) About The Role About the Role Tower Hamlets is rebuilding its team dedicated to deliver the London Remediation Acceleration Action Plan to keep residents safe in their homes.  The rebuild includes recruitment of a Technical Support Officer. This is an excellent opportunity to work alongside and support EHO and on a wide range of diverse and complex buildings. You’ll provide a comprehensive range of high-quality administrative support including data inputting, document checking, handling verification processes such as land registry searches. You’ll be the first point of contact residents, building owners and stakeholders and you’ll will maintain and manage relevant databases. You’ll utilise information technology to deliver appropriate support and assist in training others to ensure effective use of IT systems across the service. Key Responsibilities Comprehensive administrative support to the team Maintenance of accurate building records and Golden Thread information Effective monitoring of ‘first contact’ points Maintenance and development of information technology solutions About You You will have: Knowledge of Building Safety Act 2022. Understanding of high-rise and higher-risk residential buildings Excellent communication and organisational skills The ability to manage a varied workload Experience of managing databases A commitment to improving housing standards and resident safety This is a fixed term contract for 24 months Our benefits Competitive salary Local Government Pension Scheme membership. Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas. Flexible and agile working to support work–life balance. Staff money-saving schemes (e.g., rent deposit loans, season ticket loans). Learning and development opportunities through our Learning Academy , with clear career development and leadership pathways. About You About Tower Hamlets Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them. Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub