Practice & Business Manager

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Keats Group Practice Practice & Business Manager The closing date is 01 November 2026 Apply for this job Job summary We've built a strong clinical practice. Now we want to build an organisation that's just as strong. Keats Group Practice is looking for an exceptional Practice & Business Manager to help shape our next chapter. We are an established NHS training practice in Hampstead caring for around 13,000 patients, with more than 35 colleagues and a broad clinical skill mix. We are proud of a clinical culture built around continuity, compassion, excellent care, curiosity and shared learning. We also know that a strong clinical practice needs an equally strong organisation around it: clear leadership, good systems, accountability and the capacity to keep improving. This is not a caretaker role. We want someone who can run today's practice well while helping us build tomorrow's - a leader who gets stuck into a problem when needed, but also asks why it keeps happening and how the system could be better. Main duties of the job This is a senior operational and business leadership role working closely with our three GP Partners and wider management team. The postholder will lead and coordinate the non-clinical organisation of the practice, with responsibility across people and HR, workforce planning, operational performance, finance and income, governance and CQC readiness, projects, communication and organisational development. A central part of the role will be strengthening ownership and accountability across the management team, building reliable systems and ensuring agreed work is followed through. The postholder will use information and judgement to identify risks and priorities, involve the right people and bring clear recommendations to the Partnership when decisions are needed. The role combines day-to-day operational leadership with strategic input: solving immediate problems when necessary while also improving the systems behind them. About us Keats is a substantial North London GP practice led by three GP Partners and supported by a wide multidisciplinary clinical team, separate reception and administration teams, and an established management structure. The successful candidate will work alongside an Operations Manager, Finance Lead and Management Support Assistant. We want our patients to feel known and supported, our staff to feel valued and empowered, and our leaders to have the capacity to lead and innovate. Our new manager will have regular access to the Partners through weekly management meetings and a meaningful role in quarterly strategy discussions. We are part of North Camden Primary Care Network, five local practices serving around 55,000 patients, with a supportive peer network of Practice and Business Managers. We offer £65,000-£70,000 depending on experience, 37.5 hours across four or five days, six weeks' annual leave plus public holidays and NHS Pension access. Informal visits are warmly welcomed. Details Date posted 12 October 2026 Pay scheme Other Salary £65,000 to £70,000 a year Contract Permanent Working pattern Full-time Reference number A1209-26-0004 Job locations 1b Downshire Hill Hampstead London NW3 1NR United Kingdom Job description Job responsibilities The postholder is a senior leader within Keats Group Practice. The postholder will work with the GP Partn