Senior Team Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. South London and Maudsley NHS Foundation Trust Senior Team Administrator The closing date is 26 October 2026 Apply for this job Job summary An exciting opportunity has arisen for an experienced, motivated and enthusiastic person to work as a Senior Service Administrator to support the Coast Team, at Queens Resource Centre, Croydon. The post holder will be part of an administrative team, responsible for providing a comprehensive administrative support to the multi-disciplinary clinical team and working closely with the Community Admin Lead to ensure administrative processes are operating effectively and efficiently to required standards. Main duties of the job This is a challenging role working within an extremely busy office and it is therefore important that you are enthusiastic, motivated and able to workunder pressure. You must be able to demonstrate the ability to work independently and as part of a team. Excellent organisational, communication, and time-management skills with strong attention to detail. Confident IT skills, including Microsoft Word and Excel, and experience working in a busy office environment. Enthusiastic, motivated, and committed to delivering a high-quality service and making a positive difference. About us The Team: This is a multi-disciplinary team of mental health practitioners including psychiatrists, nurses, occupational therapists, psychologists, social workers, mental health advisors, employment specialists and support workers supporting people experiencing serious mental illness. Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service. Career development, there are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website. Details Date posted 12 October 2026 Pay scheme Agenda for change Band Band 4 Salary £33,262 to £36,027 a year Per Annum inclusive of HCAS Contract Permanent Working pattern Full-time Reference number 334-NCL-8039330-MU Job locations Queens Resource Centre 66a Queens Road Croydon CR0 2PR United Kingdom Job description Job responsibilities To provide administrative and secretarial support to all members of the Multidisciplinary Community Mental Health Team. This will include diary management, minute taking, typing letters and reports, scanning, distributing post, photocopying, sending faxes and e-mails. Ensure that all clinical letters and reports are typed and despatched promptly, taking follow up action where necessary. This will include generating own correspondence, screening the post and undertaking intermediary action in the absence of MDT staff. Implement and maintain an overall management system of paper and electronic media for the office, including developing and maintaining an effective bring forward system. To be the main point of contact for the Team Manager and/or Consultant Psychiatrist. To deal professionally with telephone enquiries, using initiative to take follow up action when appropriate and help to reassure patients, who can be distressed and confused, in a tactful manner. To be re