London Borough of Hillingdon
Homelessness Caseworker
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Verified Public Sector Requisition
Role Overview & Description
Summary:
Help Prevent Homelessness and Change Lives
We are transforming our Housing Needs and Homelessness Service and are looking for enthusiastic, resident-focused
Homelessness Caseworkers
Homelessness Caseworker - Hillingdon Council
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Hillingdon Council Jobs
Homelessness Caseworker
Posted on 01 October 2026
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Closing date:
21 October 2026
Department
Housing
Department is a required field
Salary
£41,511 - £43,449 per annum
Vacancy type
Fixed term
Hours per week
36
Home
Vacancies
Homelessness Caseworker
About the role
Help Prevent Homelessness and Change Lives
We are transforming our Housing Needs and Homelessness Service and are looking for enthusiastic, resident-focused
Homelessness Caseworkers
to join our growing teams.
We have opportunities within our:
Family Homelessness Teams
Single Homelessness Teams
Domestic Abuse Team
Move-On Teams
These roles are at the heart of our ambition to deliver a prevention-focused, high-performing homelessness service that improves outcomes for residents and reduces reliance on temporary accommodation.
As a Homelessness Caseworker, you will manage a varied caseload of residents who are homeless or threatened with homelessness. You will undertake assessments, develop Personalised Housing Plans, deliver prevention and relief interventions, and support residents to secure sustainable housing solutions.
Working within one of our specialist teams, you will:
Deliver high-quality homelessness assessments and casework.
Prevent and relieve homelessness through early intervention.
Develop and review Personalised Housing Plans.
Support residents to access suitable housing options, including the private rented sector.
Work collaboratively with internal services and external partners.
Maintain legally compliant case records and decision-making.
Contribute to reducing temporary accommodation use and increasing move-on outcomes.
About You
We are looking for individuals who:
Have experience working in homelessness, housing, housing advice or a related field.
Understand the Homelessness Reduction Act and homelessness prevention principles.
Are passionate about delivering excellent outcomes for residents.
Can manage a demanding caseload and prioritise effectively.
Have strong communication, negotiation and problem-solving skills.
Are committed to delivering a resident-focused service.
Why Join Us?
Be part of an ambitious service transformation programme.
Help shape a prevention-first homelessness service.
Access learning, development and career progression opportunities.
Work in a supportive and collaborative team environment.
Make a genuine difference to residents facing housing difficulties.
If you are motivated by improving lives, preventing homelessness and helping residents secure sustainable housing solutions, we would love to hear from you.
Apply now and help us put residents first.
Please note:
We have multiple positions available through this recruitment campaign. These will be on fixed-term contract until 31st of March 2028.
For more infomration about the role, please contact Shevon Simon -
[email protected]
About You
About us
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
Here’s a comprehensive overview of the fantastic benefits we provide:
Flexible Working Hours
– We recognise the importance of flexibility in managing your work and
Requisition Details
- Job ID: #358
- Employer: London Borough of Hillingdon
- Location: London Borough of Hillingdon
- Closing Date: 31 October 2026
- Contract: Full Time
- Last Verified: 2026-10-10
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