Receptionist

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Earl’s Court Medical Centre Receptionist The closing date is 30 November 2026 Apply for this job Job summary Earl's Court Medical Centre has an exciting opportunity for a Medical Receptionist to join our welcoming and forward thinking Practice team on a part-time basis. Your normal pattern of working will be Monday - Friday, within the hours of 8am-6:30pm (5 hours per day). Interested applicants must have primary care and SystmOne experience. Main duties of the job Key Responsibilities include: Greeting and assisting patients at the reception desk Managing appointments, cancellations and patients enquiries Answering telephone calls and directing queries appropriately Processing repeat prescription requests Supporting the administrative and clinical team with day-to-day tasks Maintaining confidentially and ensuring accurate record- keeping Processing ingoing and outgoing patient records This is a patient facing role that requires excellent communication skills, attention to detail, and a calm, efficient approach to working in a fast-paced environment. About us Earls Court Medical Centre is a friendly and supportive GP Practice located in Central/West London, serving a diverse patient population of approximately 6,800 patients. We are committed to delivering high-quality, patient-centred primary care and providing an accessible, safe and efficient service to our local community. Our multidisciplinary team includes experienced GPs, Clinical Pharmacists, Practice Nurses, HCA and social prescribers, all supported by a skilled administrative and care navigation team. We work collaboratively to provide personalised care, support effective long-term condition management and improve access to healthcare through innovative systems and online triage. We pride ourselves on being an inclusive, forward-thinking practice that values innovation, staff wellbeing and continuous improvement, ensuring we offer the best possible care to our patients while maintaining a positive and supportive working environment. Details Date posted 15 October 2026 Pay scheme Other Salary £12.71 an hour Contract Permanent Working pattern Part-time Reference number A3510-26-0003 Job locations 248 Earl’s Court Road London SW5 9AD United Kingdom Job description Job responsibilities Reception duties: Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits into the home visits book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Action repeat prescription requests and ensure that they are ready for collection by the patient within 72 hours, in line with Practice protocol. Take action on clinicians requests for further information/patient contact information etc. (includi