User Researcher

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. UK Health Security Agency User Researcher The closing date is 01 November 2026 Apply for this job Job summary UKHSA's readiness to respond to all threats and hazards. We focus on Agency capability, putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating for all users, to achieve equitable outcomes ensuring our products are accessible and developed to the Government Service Standard and use appropriate style guides and patterns leading the UKHSA-wide UCD community of practice to support organisational and in-profession development standards for UCD professionals Main duties of the job As a user researcher, you'll work as part of a multidisciplinary squad collaborating with teams across UKHSA. Through effective user research you'll ensure design projects are rooted in a deep understanding of users and their needs. Together with other UCD professions, you'll ensure quality, innovation, and creativity in how we approach all aspects of design and how we bring concepts to life for stakeholders to effect change. You'll embody inclusive behaviours. You'll understand the importance of inclusive research practices, taking pride in ensuring research is representative of a wide range of people and communities. You'll be an active part of the UCD community sharing insights and practices within the community and across the organisation. Your work will help UKHSA to solve problems, improve public health outcomes and address health inequalities. About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers Details Date posted 16 October 2026 Pay scheme Other Salary £41,983 to £52,113 a year per annum, pro rata Contract Fixed term Duration 14 months Working pattern Full-time, Part-time, Job share, Flexible working Reference number 919-JP-633004983/1602-EXT Job locations Core HQs Birmingham, Leeds, Liverpool or London (Canary Wharf) E14 4PU United Kingdom Job description Job responsibilities As a user researcher, youll: carry out user research activities, creating research plans, recruiting participants, preparing discussion guides, creating information gathering artefacts, running and moderating user research sessions analyse and synthesise user research data to present clear and engaging user insights and actionable findings, using creative approaches to storytelling contribute to the improvement of user research pract