Mental Health Practitioner

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. East London NHS Foundation Trust Mental Health Practitioner The closing date is 31 October 2026 Apply for this job Job summary This postholder will be a member of the North East London NHS 111 option 2 Crisis Service which services the North East London Boroughs of Tower Hamlets, Newham, City & Hackney, Waltham Forest, Redbridge, Havering and Barking & Dagenham. The postholder will be required to respond to calls and texts made to NHS 111 option 2. The post holder will work with people in crisis and their families who are supporting them and who reside in these boroughs, who are experiencing a mental health crisis. Main duties of the job The postholder will support the band 4 crisis response practitioners in taking calls to the phone line and will be the escalation point for complex calls requiring a qualified practitioner involvement. The postholder will provide supervision to the band 4 crisis response practitioners as delegated in the governance structure In conjunction with the senior management team you will ensure safe and effective crisis support is delivered on a consistent basis and that targets are met or are escalated when challenges prevent this To undertake a comprehensive assessment including risk assessment effectively and efficiently using the triage tool, over the telephone and ensuring an urgent face to face assessment is carried out as appropriate, or the relevant blue light emergency service is deployed. To agree crisis care plans as appropriate to the triage outcome of the call and to support and advise relatives and care givers. About us Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Details Date posted 16 October 2026 Pay scheme Agenda for change Band Band 6 Salary £47,951 to £56,863 a year per annum Inc HCAs Contract Permanent Working pattern Full-time Reference number 363-TH8340827 Job locations Mile End Hospital Bancroft Road Mile End E1 4DG United Kingdom Job description Job responsibilities Develop and maintain a high standard of practice based on a biopsychosocial assessment framework and supportive clinical management. Liaise and establish good working relationships with referring agents, colleagues in Primary Care services, Social Services, Community Mental Health Teams, Assertive Outreach, In-Patient services, Emergency Services, Criminal Justice, Voluntary Sector and other agencies as appropriate. To have knowledge of and practice a range of therapeutic interventions available to reduce distress for individuals experiencing an acute mental health crisis. Ability to work autonomously To work with the service in developing plans that offer supportive crisis care in the least restrictive way. Act as a role model in the practice area, encouraging staff in supervision to sustain a supportive learning environment. Be responsible for the maintenance and accurate recording of patient information in the documentation systems and to ensure the effective dissemination of service user information throughout the Trust. Ensure compliance with the requirements Safeguarding Adults and Chi