Front of House Administrator - Fixed Term

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. The Hospital of St John and St Elizabeth Front of House Administrator - Fixed Term The closing date is 02 November 2026 Apply for this job Job summary We are looking for a Front of House Reception Administrator (6 months Fixed term Contract) to work within the Front of House team who is professional, well-organised and can provide high quality administrative support. Main duties of the job As part of the Front of House team, you will be the first contact and be committed to ensuring all patients, staff and visitors continually receive a friendly welcome as well as professional and polite assistance. You will also have responsibility for providing high quality administrative. About us St John & St Elizabeth Hospital is a leading private hospital in London, offering a comprehensive range of specialist medical treatments, clinics and diagnostic services from a team of world-class consultants, supported by a dedicated team of clinical and non-clinical staff. We are known for our exceptional standards of care, excellent nursing standards, and cutting-edge medical treatments. We have 170 years of history and are looking for people to join us for the next chapter. We are very unique as the only truly charitable private hospital in London and as a charity, every private patient treated helps support our on-site community hospice. Details Date posted 21 October 2026 Pay scheme Other Salary Depending on experience Contract Fixed term Duration 6 months Working pattern Full-time Reference number B0263-26-0475 Job locations 60 Grove End Road St John’s Wood London NW8 9NH United Kingdom Job description Job responsibilities Receive patients, clinicians, staff and other visitors to the Hospital in a welcoming and professional manner. Arrange appointments for in-patient and outpatient examinations, liaising with clinicians, patients and other members of the Imaging team as appropriate. Ensure all Request Forms and clinical documents are scanned into the RIS Undertake all aspects of patient registration, charging and examination scheduling using the hospital PAS and RIS systems, ensuring that all data is correct and up to date. Co-ordinate requests for specialised examinations with the availability of radiologists and other service providers. To maintain cash floats and raise invoices according to the Hospital policy Job description Job responsibilities Receive patients, clinicians, staff and other visitors to the Hospital in a welcoming and professional manner. Arrange appointments for in-patient and outpatient examinations, liaising with clinicians, patients and other members of the Imaging team as appropriate. Ensure all Request Forms and clinical documents are scanned into the RIS Undertake all aspects of patient registration, charging and examination scheduling using the hospital PAS and RIS systems, ensuring that all data is correct and up to date. Co-ordinate requests for specialised examinations with the availability of radiologists and other service providers. To maintain cash floats and raise invoices according to the Hospital policy Person Specification Experience Essential Literate and numerate with a good level of education to GCSE-level (or equivalent) standard Proven office and customer service experience in previous employment Previous experience in a customer service role Desirable previous experience in a clinical setting IT litera