Service Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Royal Free London NHS Foundation Trust Service Administrator The closing date is 04 November 2026 Apply for this job Job summary This post provides administrative support to the Palliative Care Team based at North Middlesex University Hospital. The post-holder will provide a high-quality administrative service and patient coordination system to the multidisciplinary specialist palliative care team. The post-holder will work within the teams to coordinate the non-clinical aspects of the services including data input and office management support. He / she will need to be able to organise and prioritise their own workload, use initiative and work without constant supervision. The administrator will work across the two services on allocated days and be required to use Careflow and other electronic databases to capture referrals and procedural information. Main duties of the job The post holder will be required to: Ordering of all stationaries on Pecos. Ordering of all information leaflets (booklets /forms DWP, CMC). Emailing urgent letters to GP and other professionals Collection and distribution of all post & letters into the department. Update attendance records in excel for MDT. Room bookings/ circulation to team members for meetings. Contact other NHS and private healthcare providers for patient information for emergency admissions and updating with discharge summaries. Ensure all enquiries from other hospitals are effectively managed by being successfully resolved or escalated to the CNS's Ensure all relevant people are informed and an appropriate record is maintained liaising and effectively communicating at all levels using written, oral and electronic methods. Use tact and sensitivity to deal with difficult issues. Request clinical data sets from other healthcare providers hospitals in accordance in a timely manner. About us North Middlesex University Hospital is part of the Royal Free London NHS Foundation Trust, one of the UK's largest NHS trusts, providing high-quality, compassionate care to diverse communities across North London and Hertfordshire. With over 19,000 staff serving a population of more than 1.6 million people, the Trust is committed to delivering safe, effective, and patient-centred healthcare. North Middlesex University Hospital offers a wide range of acute and specialist services and plays a key role in supporting local health and wellbeing.We are dedicated to creating an inclusive, supportive, and respectful workplace where staff are valued and encouraged to develop. Our Patient First approach places patients at the centre of everything we do and is guided by our values of being open, fair, and respectful. Joining the Specialist Palliative Care Team means becoming part of a multidisciplinary service committed to delivering compassionate care, supporting patients and families, and continuously improving services through teamwork, innovation, equality, diversity, and excellence. Details Date posted 21 October 2026 Pay scheme Agenda for change Band Band 3 Salary £30,630 to £32,346 a year Inclusive of Outer London HCAS pro rata, per annum Contract Fixed term Duration 12 months Working pattern Part-time Reference number 391-NMUH-8260978 Job locations North Middlesex Univeristy Hospital Sterling Way London N18 1QX United Kingdom Job description Job responsibilities The post holder will provide com