Care Coordinator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Brockwell Park Surgery Care Coordinator The closing date is 08 November 2026 Apply for this job Job summary The Care Coordinators role will support patients with one or more chronic long term health condition to receive effective, efficient and joined-up clinical care. This will include coordinating access to services, providing advice and ensuring health and care planning is timely, holistic and patient-centred. The Care Coordinator will play an integral role in improving patient engagement and promoting supported self-management, in line with the NHS Long Term Plans commitment to make personalised care business as usual across the health and care system. The role is pivotal in ensuring that patients at Brockwell Park Surgery receive the best possible care and experience. The Care Coordinator will be based at Brockwell Park Surgery and will be part of the wider Croxted Primary Care Network (which includes Brockwell Park Surgery, Paxton Green Group Practice and the Old Dairy Health Centre). They will work closely with other primary and community care staff and healthcare organisations to provide integrated services to our patient community. The role may involve some travel outside of the surgery, e.g. to other GP practices and patient homes. Home working is not available for this role. Main duties of the job To manage a caseload of patients identified by clinicians as likely to benefit from personalised and additional support in order to access healthcare. To run and maintain patient searches and lists. To contact patients effectively to meet clinical/quality indicator targets for a defined cohort of patients with health conditions. To maintain accurate patient information in the practices electronic health records system ensuring the integrity and quality of patient data captured. To maximise efficiency and patient experience through the careful and proactive coordination/scheduling of multidisciplinary appointments for patients with complex health needs (e.g. mental health, learning disability) To help patients to manage their needs through responding to queries, making and managing appointments, building relationships with carers, progressing the patients care journey, holistically bringing together all of a patients identified care and support needs, and ensuring that patients have good quality written or verbal information to help them make informed choices about their care. To provide administrative support to the clinical team, including maintaining patient records, updating care plans, managing correspondence and dealing with a wide range of tasks that release capacity for busy clinicians. To support and co-ordinate health promotion activities and vaccination campaigns, helping patients to access resources and information. To cover for reception and admin colleagues as required. About us Brockwell Park Surgery is a friendly, well-established GP surgery caring for around 9,000 patients. We are located close to Herne Hill station and have a strong, longstanding ethos of providing first-rate patient care. We pride ourselves on excellent patient access and high standards of service. 99% of our patients say they find it easy to get through to the practice by phone, and Brockwell Park Surgery holds a 5-star rating on the NHS website. We are also rated Good by the CQC. The practice is led by an enth