Incident Support Controller Instructor

Incident Support Controller Instructor Job Details | TfL, GLA or OPDC We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve the website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Accept All Cookies Skip to main content View profile View profile View profile Search by Keyword Show More Options Loading... Department All Shift Type All Clear Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Incident Support Controller Instructor Apply now » Date: 23 Oct 2026 Location: Romford EL RCC, RfL (Infrastructure) Ltd Company: TfL, GLA or OPDC Welcome to Transport for London Careers Take a look at job opportunities with us and you may be surprised at what you discover: a rich heritage, a commercial outlook, an iconic brand, a unique public service. It all adds up to make Transport for London a great place to develop your career.  Here you can start your journey! Key Information Job title: Incident Support Controller Instructor Salary: £45,250 Grade: ISC Instructor Contract type: Permanent Reference: 5595 Location: Romford EL RCC Application closing date: 01/11/2026 at 23:59pm All offers of employment are subject to satisfactory right‑to‑work checks.  Candidates must be able to demonstrate their right to work in the UK.  At the present time TfL is unable to offer visa sponsorship for this role. Overview of project/role In this role you play a key incident management role, supporting the Service & Infrastructure Manager with incidents that occur on the Elizabeth line ranging from infrastructure failure, operational and weather related incidents as well as critical/major incidents that may occur on the network. You will also play a key role in keeping both our internal and external stakeholders informed on how the network is operating and updating them on incidents that occur on the network through timely and accurate messaging. On top of the above, you will also be responsible for coaching and mentoring new/existing Incident Support Controllers (ISCs), ensuring st