Skills and Job Broker

Overview The London Borough of Harrow is seeking a motivated and community-focused Skills and Job Broker to play a key role in delivering the Council’s corporate objective of supporting residents to realise their career ambitions. The postholder will provide tailored careers and vocational advice and guidance to Harrow residents, helping them to identify suitable pathways into employment, education, or training. This will include assessing individual needs, signposting to appropriate functional skills and IT training where required, and offering ongoing, practical employment-related support to improve job readiness and long-term outcomes. Working closely with local employers, training providers, and internal services, the Skills and Job Broker will lead on delivering a responsive job brokerage service that connects workless residents with sustainable employment and apprenticeship opportunities. The role will involve building and maintaining strong partnerships with businesses across the borough to identify vacancies, promote inclusive recruitment practices, and ensure that local residents can access emerging opportunities. The successful candidate will be proactive in engaging residents who face barriers to employment, providing encouragement and tailored interventions to support their progression into work. This is an opportunity to make a tangible difference within the local community by helping individuals overcome challenges, develop their skills, and secure meaningful employment, while also supporting local employers to meet their workforce needs. About You The successful candidate will have: Ability to manage case load of varied ability clients into work and training Ability to communicate with local businesses in person, phone and online to support recruitment and business growth Ability to lead employment related workshops, and adapt content according to needs of client group Must be able to take responsibility for keeping up to date with London Labour market and Harrow’s economy Must work to Matrix information, advice and guidance quality standards and undertake training where required Ability to work to targets, reporting timetables and comply with contract requirements and record keeping Experienced in demonstrating interpersonal skills with ability to communicate effectively in written and spoken English in a busy workplace. Confident numeracy skills Experienced in using Microsoft word, excel, power point skills in a pressured environment. Be able to create databases, create project reports and analyse & research data on internet Related Documents For more information, please refer to the Role Profile/Selection Criteria