Client Liaison Manager

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Avery Healthcare Group Ltd. Client Liaison Manager The closing date is 16 November 2026 Apply for this job Job summary Package Description: At Avery Healthcare, we understand that choosing a care home is one of the biggest decisions a family will ever make. It's a journey that often comes with questions, emotions and important choices, which is why we're looking for an exceptional Client Liaison Manager to be a trusted point of support from the very first conversation. This is a unique opportunity to combine meaningful relationship-building with commercial success, helping families make informed decisions while contributing to the growth and success of the home. As one of the UK's leading care providers, we're proud of the care we deliver, but it's our people who truly set us apart. We invest in our colleagues, celebrate success and create opportunities for people to grow, develop and thrive. About the Role As our Client Liaison Manager, you'll support prospective residents and their families from first enquiry through to move-in, providing a warm, professional and personalised experience every step of the way. Working closely with the General Manager and wider home team, you'll be responsible for driving occupa Main duties of the job As our Client Liaison Manager, you will play a vital role in supporting prospective residents and their families throughout their journey from first enquiry to move-in. You will provide a warm, professional, and personalized experience, ensuring that families feel supported and informed at every stage. You will manage enquiries, build relationships with key stakeholders, and represent the care home within the local community. Your responsibilities will include delivering engaging tours of the home, developing a strong pipeline of prospective residents, driving occupancy through effective follow-up and conversion activities, and ensuring a seamless move-in experience. You will also monitor local market activity and identify opportunities to enhance occupancy and the home's profile within the community. Your role will involve building trusted relationships with families, healthcare professionals, and other local stakeholders, while working closely with the operational team to deliver exceptional customer service throughout the process. About us Avery Healthcare is one of the UKs leading care providers, renowned for delivering exceptional care and creating welcoming communities where residents can thrive. Avery Healthcare is committed to investing in its people and celebrating success, providing excellent career development, progression opportunities, and learning programs. Employees benefit from a comprehensive employee benefits platform offering a wide range of retail, leisure, and lifestyle discounts, as well as an Employee Assistance Programme and wellbeing support for individuals and their families. Avery Healthcare creates a supportive, ambitious, and values-driven environment for its colleagues, focusing on the growth and success of both its staff and the care homes under its management. Joining Avery Healthcare presents an opportunity to make a meaningful difference to families while contributing directly to the growth and success of the care home. Details Date posted 27 October 2026 Pay scheme Other Salary £37,000 a year Contract Permanent Working pattern Full-time Reference number 1568371677 Jo