Receptionist/Administrator

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. The Corner Surgery Receptionist/Administrator The closing date is 15 October 2026 Apply for this job Job summary We are looking to appoint a Receptionists/Administrator. You will be responsible for the general administrative and reception duties within the Practice to provide a comprehensive high quality service and deal efficiently and courteously with patient enquiries. You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working in our clinical and administration teams. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. This role is ideal for someone who has previous experience in a GP surgery, is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality. IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets. You will also process prescription requests and provide a full administrative and secretarial service. All hours will be worked between 08:00 and 18:30, Monday to Friday. Main duties of the job Job Responsibilities Reception & Patient Services Welcome and assist patients, liaising with the practice team and healthcare professionals. Manage appointments via EMIS, Accurx and telephone, including bookings, cancellations, recalls and consultations. Register new patients and temporary residents, ensuring accurate records. Handle enquiries, messages and requests, directing patients to appropriate services. Process home visit requests and arrange transport for housebound patients. Maintain telephone, answerphone and appointment systems. Administration Open/secure practice premises in line with procedures. Process incoming/outgoing mail, filing, scanning, photocopying and data entry. Maintain accurate records and process information in accordance with practice protocols. Keep reception, noticeboards and patient information areas tidy and presentable. Provide administrative support to the practice team and cover absences/overtime when required. Complete mandatory and statutory training and other reasonable duties. Medical Records & Prescriptions Prepare, retrieve, file and maintain accurate patient records and correspondence. Process repeat prescriptions in accordance with practice guidelines and issue completed prescriptions safely. Consulting Rooms Prepare, clean, check and restock consulting rooms before and after sessions, ensuring they are secure and ready for use. About us The Corner Surgery is an established NHS GP practice located on Coldharbour Lane in South East London, serving a diverse local community. The practice provides a broad range of general medical services and is part of the Fiveways Primary Care Network, working collaboratively with other local healthcare services. The practice has a multidisciplinary team comprising GPs, nurses, reception and administrative staff, supported by wider primary care services. We