Deputy Divisional Director of Operations

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. London Ambulance Service NHS Trust Deputy Divisional Director of Operations The closing date is 21 October 2026 Apply for this job Job summary An exciting opportunity has arisen to join London Ambulance Service NHS Trust as a Deputy Divisional Director of Operations within the Trust Operations Directorate. As a newly created post, this is an opportunity to shape divisional operational leadership. This senior leadership role has delegated accountability for the safe, effective, efficient and sustainable delivery of emergency and urgent care services across the Division. Reporting to the Divisional Director of Operations, you will lead operational performance, workforce delivery, service improvement, financial management, quality and productivity, ensuring the Division can meet current and future patient demand. Working closely with operational, clinical and corporate colleagues, you will drive improvements in patient outcomes, operational resilience, workforce performance, productivity and patient flow. You will lead the development and delivery of divisional business plans, workforce plans and transformation programmes, whilst providing visible and compassionate leadership across a large and complex operational workforce. The successful candidate will be an experienced senior operational leader with a proven track record of delivering performance improvement, managing large multidisciplinary teams and leading organisational change in a complex environment. Priority consideration will be given to eligible redeployment candidates in accordance with the Trust's Redeployment Policy. Main duties of the job Deputise for the Divisional Director across the full range of divisional responsibilities. Lead the delivery of operational, workforce, quality, financial and performance objectives across the Division. Develop and implement divisional business plans, workforce plans and productivity programmes. Hold senior managers accountable for agreed standards, plans and outcomes. Drive continuous improvement using data, operational intelligence and performance metrics. Lead workforce planning, recruitment, staff engagement, organisational development and succession planning activities. Work collaboratively with NHS providers and urgent care partners to improve patient pathways, reduce hospital handover delays and enhance operational resilience. About us London Ambulance Service is the busiest ambulance service in the UK and one of the busiest in the world. Every day our staff provide urgent and emergency care to millions of Londoners. Our values of Caring, Respect and Teamwork underpin everything we do. This role offers an exceptional opportunity to influence operational delivery across one of the most complex healthcare systems in the country and play a key role in shaping the future of emergency and urgent care services in London. We are committed to improving the diversity of our senior leadership workforce and creating an inclusive environment where everyone can thrive. We particularly welcome applications from candidates from groups that are currently under-represented at senior leadership levels within the Trust. Details Date posted 07 October 2026 Pay scheme Agenda for change Band Band 8d Salary £103,102 to £117,560 a year per annum pro rata incl HCAS Contract Permanent Working pattern Full-time Reference number 308-OL-CORP