Resident Involvement Officer

Resident Involvement Officer Job Details | City of London Corporation We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve the website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Accept All Cookies Skip to main content Careers Home Explore Jobs Working Here Working here Rewards & Wellbeing Training & Development Entry Level Talent Apprentices Work Experience Search Jobs Careers Home Explore Jobs Working Here Working here Rewards & Wellbeing Training & Development Entry Level Talent Apprentices Work Experience Language English (United Kingdom) View profile Employee Login Search Jobs Job Description Apply now Job Title: Resident Involvement Officer Posting Start Date: 09/10/2026 Posting End Date: 30/10/2026 Department: Community & Children's Services Department Office Location: Barbican Estate Office Lauderdale Place Level of DBS required for this role: Standard Level of vetting required?: No security vetting is required Is this a politically restricted post?: No Does this post require a Baseline Personnel Security Standard (BPSS) check?: No Salary: £45,650 - £50,860 per annum inclusive of London Weighting Contractual Hours: 35 hours per week Hours of Work/Work Pattern: Monday to Friday, 9:15am – 5:00pm Basis: Full-Time, Permanent Workplace category: Hybrid Workplace role categories describe our approach to workplace attendance Attachments : Job Description and Person Specification Summary of Terms and Conditions of Employment We reserve the right to close the advert earlier should we receive a high number of applications. We therefore encourage you to apply early. _____________________________________________________________________________________________________________ About us The City of London Corporation’s Housing Division is committed to putting residents at the heart of the services we deliver. We want to make it easier for residents to have their voice heard, ensure their experiences shape our services, and turn feedback into meaningful improvements. Our Resident Involvement Strategy sets out an ambitious approach to creating more inclusive and accessible opportunities for residents to influence housing services and decision-making. About the role We’re looking for an enthusiastic and experienced Resident Involvement Officer to help us deliver this ambition. Working closely with colleagues across Housing, you’ll develop and deliver engaging opportunities for residents to have their say, from community meetings and events to online engagement and consultation exercises. You’ll build positive relationships with residents and community groups, ensuring that a diverse range of voices – including those who may be harder to reach – are heard. You’ll also act as an adviser and facilitator to colleagues, helping embed a strong culture of resident involvement across the Housing Division. Key responsibilities Deliver a range of face-to-face and online resident engagement activities, consultations, meetings and events. Recruit and support a diverse and representative group of engaged residents. Build effective relationships with residents, community groups, elected Members and partner organisations. Support resident panels, project groups and Residents’ Associations. Facilitate online engagement platforms and forums. Work with colleagues to ensure resident feedback informs service design, improvement and performance. Provide advice, guidance and support to colleagues on effective resident involvement. Capture and communicate the outcomes and impact of engagement activity. The ideal