Strategic Engagement & Partnerships Officer

Strategic Engagement & Partnerships Officer - Tower Hamlets Careers Skip to main content Saved Jobs Log In Menu Home Directorates Show menu for Directorates Shaping the future of Human Resources and Organisational Development About Us Show menu for About Us Equality, Diversity and Inclusion Working for Tower Hamlets How to apply Tower Hamlets - the place The council Vacancies Contact Us Home Directorates Show menu for Directorates Shaping the future of Human Resources and Organisational Development About Us Show menu for About Us Equality, Diversity and Inclusion Working for Tower Hamlets How to apply Tower Hamlets - the place The council Vacancies Contact Us Strategic Engagement & Partnerships Officer Posted on 09/10/2026 Save Job Apply Home Vacancies Strategic Engagement & Partnerships Officer External Advertising End Date External Advertising End Date: 30 Oct 2026 Internal Advertising End Date Internal Advertising End Date: 30 Oct 2026 All Locations All Locations: Office All Locations is a required field Contract Type Contract Type Not Specified Pay, Benefits and Supplements Pay, Benefits and Supplements: £50,175 About The Role We are recruiting a Strategic Engagement & Partnerships Officer to join our award-winning team within the Housing & Regeneration Directorate of the council. It’s an exciting time to join the service as we are transforming the way we engage with and deliver services to our 21,000 tenants and leaseholders. We want to make sure our residents are at the heart of shaping our housing management services, providing them with the tools and resources to make their engagement with us meaningful. We are looking for an experienced and confident resident engagement professional, who is highly creative and motivated individual, committed to developing and delivering innovative and impactful engagement programmes to meet the needs of our diverse communities. Experience of working in a diverse inner-city area and a good understanding of the social housing regulations is important. Some key areas of responsibility will include: Work with internal and external partners to deliver the Tenant & Leaseholder Engagement Strategy, placing residents voice at the heart of our Housing Management services. To manage and oversee our resident engagement structures, ensuring best practice and compliance with the Consumer Standards set by the Regulator of Social Housing. To champion resident engagement and resident feedback in all aspects of service development and delivery across Housing Management division, to ensure residents views are placed at the forefront of decision making. To monitor, evaluate and report on the outcomes and effectiveness of engagement activities internally and externally and use learning to drive further improvements. Our Benefits Competitive salary. Local Government Pension Scheme membership. Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas. Flexible and agile working to support work–life balance. Staff money-saving schemes (e.g., rent deposit loans, season ticket loans). Learning and development opportunities through our Learning Academy , with clear career development and leadership pathways. About You About Tower Hamlets Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them. Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at