Operations Manager

Operations Manager – Find Yourself in Hackney Skip to content Find Yourself in Hackney jobs and careers Menu Home Job search Leadership Opportunities Our Council Hackney Council and the Borough Join Hackney’s Transformation Team Join Hackney’s ICT Service Join Hackney’s Adult Services Join Children and Families Services Rebuilding a better Hackney Our Values What we offer Where we work Apprenticeships and Placements Management Trainee Programme Apprenticeships Apprenticeship Blog Placements Free job-finding support Find Yourself in Hackney > Job search > Operations Manager Operations Manager Send this job to a friend Print this page Recruitment privacy notice Job details Salary - Grade GBP £68,460 to £69,660 68460 - PO10 Contract Type Fixed Term / Secondment Contract Length 24 Months Contracted Hours Full Time - 36 hours per week DBS Required No Department Climate, Homes and Economy Service Strategy, Assurance and Private Sector Housing Closing date 26/10/2026 Apply Now Fixed-Term / Secondment Opportunity – 24 Months Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Make a difference to housing standards across Hackney Hackney Council is looking for an experienced and ambitious Operations Manager to build and lead the operational delivery of our Private Sector Housing and Property Licensing service. This is a significant leadership opportunity at the heart of one of London’s largest and most ambitious Private Sector Housing and Property Licensing programmes. You will lead a multi-disciplinary operational function responsible for licensing, inspections, enforcement and wider Private Sector Housing Regulation, helping to ensure that residents across Hackney have access to safe, secure and well-managed homes. Hackney has recently introduced new Selective and Additional HMO Licensing schemes across much of the borough. We are now building the operational service required to deliver the next phase of this programme – establishing new teams, recruiting and developing our workforce, implementing new processes and ways of working, and creating a high-performing inspection, compliance and enforcement function. As Operations Manager, you will be at the centre of this transformation. You will establish and lead the operational structure, develop a team of managers and build the capability needed to deliver a substantial programme of licensing, inspections, compliance and enforcement. About the Role You will provide operational leadership for the Council’s Private Sector Housing & Property Licensing teams, working within the service’s strategic direction to establish and deliver a new operating model across property licensing, compliance, enforcement and wider Private Sector Housing. You will lead a team of managers and oversee key operational areas including licensing processing, compliance, and enforcement, both for non-licensable properties in the Private Rented Sector (including Registered Housing Providers) and targeted initiatives like Tall Building Fire Safety, Empty Properties, alongside high-quality customer service delivery. This is a key role in establishing the new service. You will be responsible for turning the agreed operating model into effective day-to-day delivery, building team capability, embedding processes and standards, and ensuring that