Pain Management Clinic Coordinator and Operational Support

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Whittington Hospital NHS Trust Pain Management Clinic Coordinator and Operational Support The closing date is 26 October 2026 Apply for this job Job summary The Pain Management Clinic Co-ordinator (PPC) will work within the Chronic Pain Management speciality clinical areas to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. Main duties of the job The Coordinator will assist the patient throughout their hospital experience to ensure that care provided is timely, efficient, and appropriate in regards to all members of the healthcare/ multidisciplinary team. The PPC is responsible for ensuring the safe and efficient management of the patient throughout their pathway, ensuring the patients and carer experience is central to every stage of the patient journey, and ensuring potential breaches of RTT (referral to treatment) waiting times targets are avoided or escalated to the relevant manager. The post holder will proactively manage and track the progress of all referrals to ensure each stage of the pathway is fully planned and booked, whilst also working with colleagues throughout the Trust to ensure waiting time targets are achieved. They will be required to assist in the data quality and validation, ensuring all patients have recorded pathway start dates. About us Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trustbelieves that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work. Details Date posted 14 October 2026 Pay scheme Agenda for change Band Band 4 Salary £34,186 to £37,389 a year Per annum Including HCAS Contract Fixed term Duration 12 months Working pattern Full-time Reference number 220-WHT-8319096 Job locations Whittington Trust Magdala Avenue London N19 5NF United Kingdom Job description Job responsibilities To oversee the patient journey to ensure, in conjunction with booking staff, that patients are scheduled in accordance with principles and target waiting times as set out in the NHSConstitution and Health and Social Care Bill 2011 (e.g. 18 Week Referral to Treatment,Going Further on Cancer Waits etc.), taking action to expedite patient pathways where necessary. Ensure cancellations are rescheduled and recorded in accordance with Trust policy.To provide where requested administrative support to consultant/clinical teams including the management of clinicians diaries/timetables. Attend regular meetings with consultant teams, MDT teams, clinical staff, clinical directorates /departments and/or general managers as required for efficient processes.To receive and manage referrals into the service, including data entry for patie