Infrastructure Engineer (Network)

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Croydon Health Services NHS Trust Infrastructure Engineer (Network) The closing date is 02 November 2026 Apply for this job Job summary The Infrastructure Engineer (Network) is a key member of the Digital Services Infrastructure Team at Croydon Health Services NHS Trust. The role ensures the Trust's digital infrastructure operates securely, efficiently, and reliably across acute and community sites, supporting staff access to critical information and systems. Core Responsibilities Service Delivery: Provide infrastructure services in line with SLAs, resolving incidents and requests promptly. System Management: Deploy, maintain, monitor, and troubleshoot servers, networks, telephony, and related hardware/software. Compliance & Security: Ensure infrastructure meets NHS security standards, DSPT Toolkit requirements, and Cyber Security guidelines. Project Support: Contribute to technical projects and assist with upgrades, patching, and improvements. Monitoring & Risk Reduction: Use proactive alerting tools to minimize downtime and maintain performance standards. Technical Expertise: Possess specialist knowledge in Server/Storage and generalist knowledge across other infrastructure domains (Telecoms, Networking, or Architecture) Additional Duties Flexible working hours (8 am-6 pm coverage) and participation in on-call rota. Manage team cover and collaborate with internal/external stakeholders. Perform any other duties as reasonably required by the line manager Main duties of the job Operational Responsibilities Deliver infrastructure services in line with SLAs. Manage and maintain infrastructure systems for maximum availability, including redundancy and documentation. Ensure systems, procedures, and documentation are accurate and regularly updated. Configure, upgrade, patch, and troubleshoot servers, storage and security systems. Monitor system performance, capacity, and connectivity, report findings to senior management. Implement and maintain data backup strategies Enforce security compliance and respond to NHS Digital CareCERT Test changes before live deployment and follow Change Board process. Identify and manage risks; maintain asset registers and capacity management processes. Provide training and mentorship across teams. Explore emerging technologies to enhance patient care. Liaise with 3rd party suppliers and external stakeholders Financial & Physical Resources Ensure safe use and maintenance of infrastructure assets. Analysis & Problem Solving Perform diagnostics and root cause analysis using specialized tools. Resolve issues efficiently and escalate when necessary. Project Management Support projects with technical expertise, risk management, and change control. Communication Explain complex technical concepts to non-technical staff. Document and improve processes. Information Resources Assist in planning and implementing new infrastructure systems . Research & Development Promote innovation and horizon scanning for future technologies. About us Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people. Our main site, Croydon University Hospital, is one of