Operational Lead - Unplanned Care

Job Advert Skip to main content Cookies on NHS Jobs We've put some small files called cookies on your device to help us make improvements to our site. To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose. Accept analytics cookies Do not accept analytics cookies Jobs Menu Sign in Create an account English Cymraeg Menu Close menu Search Sign in Create an account Display in Welsh (Cymraeg) Search Sign in Create an account Display in Welsh (Cymraeg) BETA Your feedback will help us to improve this service. Central London Community Health Trust Operational Lead - Unplanned Care The closing date is 02 November 2026 Apply for this job Job summary CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! We are recruiting a Band 8a Operational Lead to join our Unplanned Care team based at BRE Building, Watford. The postholder will provide operational and clinical leadership of the patient care services within the Unplanned Care team. The integrated team includes nurses, paramedics, physiotherapists, occupational therapists, clinical support staff and administrators. Our Unplanned Care services include: o Rapid Responseo Early Intervention Vehicleo Discharge to Assess pathwayso Frailty Hospital at Homeo General Medical Virtual Hospitalo Overnight Service The Operational Lead will provide effective, compassionate and inclusive leadership, helping colleagues deliver safe, high-quality and person-centred care in line with the Community Adult Health Services clinical model. A key focus of the role will be the continued development of seamless, integrated services across primary care, acute care, community services and partner organisations. The post holder must be able to work independently within the scope of the role and collaboratively with colleagues, other Trust services and external providers. Applicants must have relevant clinical, leadership and management experience, together with effective communication and relationship-building skills. Main duties of the job The Operational Lead has the day-to-day responsibility for the effective and efficient clinical and operational management of the Neighbourhood Core Community Services. This will include accountability for workload allocation, capacity management, professional leadership, development of data and quality information, and direct line management of the Band 7 Community Practitioner leads within the team.The post holder will support the Clinical Service Manager and Head of Clinical Service in delivering the requirements set out within the service specification, to ensure the delivery of evidence based, community healthcare service 24hours a day, 7 days a week. The post holder will be a highly experienced registered professional, who has the ability to support the transformation of local community services. They will be familiar with the national agenda to modernise clinical careers and have an ability to translate the organisational clinical strategy to increase community healthcare provision into local practice and ensure that the workforce is fit for purpose and has the skills and competence that ensures the delivery of a service that meets the requirements set out within the service specification. The role is approximately 20% clinical and there is an essential requirement for the postholder to hold a current professional registration as either a Registered Adults Nurse or AHP. About us We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly ma