Technical Support Officer (12 Months FTC)

Directorate: Growth Contract Type: 12 Months Fixed Term Contract (MAT Cover) Hours: 36 Salary: £32,655 - £33,129 Location: Colindale Closing Date: Midnight 3rd Nov 2026 Important Information for Current Barnet Council Employees Where possible, employees who have access to Oracle are encouraged to apply via the Opportunity Marketplace (Internal Career Site). This helps to ensure applications are correctly identified as internal and avoids potential delays during the recruitment process. About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do. About the role To register new Street Naming and Numbering applications on system, ensuring all documentation received is uploaded onto the Document Management System. To process non-complex Street Naming and Numbering applications in accordance with the London Building Acts (Amendment) Act 1939 (Part II) and local Naming of Street and Buildings and Numbering Buildings Conventions. To be responsible for a designated caseload that include the following types of applications: Numbering of buildings under 5 units Naming of buildings Confirmation of addresses To ensure that all statutory external consultations where applicable with the Emergency Services and Royal Mail are carried out efficiently and within internal deadlines. Please click here to download the Job description for this role. (Right-click and select “Open in new tab” so you can keep the job description open while completing your application) About you To be successful in this role, you will: Have experience working in an administrative or customer-focused environment. Be able to provide excellent customer service and respond effectively to enquiries. Have strong organisational skills with the ability to manage competing priorities and work accurately under pressure. Be confident using IT systems and databases and maintaining accurate records. Have excellent communication and interpersonal skills. Be able to work collaboratively as part of a team and demonstrate a flexible approach to supporting service delivery. What we offer 31 days annual leave, plus public and bank holidays Access to the Local Government Pension Scheme , which provides a valuable guaranteed income in your retirement together with security for your dependents A comprehensive Flexible Working Policy which supports work-life balance by empowering staff and management to make decisions around when, where, and how work is done A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership Excellent training and development opportunities Employee well- being training programs including confidential employee assistance How to apply Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact Gemma.Apan@Barnet.gov.uk System notice: Some dates shown on our online application system (such as “Apply Before”) appear in US date format (MM/DD/YYYY) due to Oracle system settings. Artificial intelligence (AI) can be a useful tool to support your application as a reasonable adjustment, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (pre